smith-and-friends.co.uk

4.8
4.8 Based on 142 reviews

Our reliable estate agency specialises in sales, lettings, auctions, property management, mortgages, EPCs and surveys in the Tees Valley. Operating in Stockton, Middlesbrough, Ingleby Barwick, Darlington and Hartlepool, our extensive knowledge of the loca...

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Average Rating

4.8

/
5

142 Reviews

5 Star
90%
4 Star
6%
3 Star
1%
2 Star
1%
1 Star
2%

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Leigh Smith

4
Date of experience: Feb 22, 2026
Kisakye Asaph
We cannot speak highly enough of our experience with Smith & Friends Estate Agents (ingleby Barwick)

We cannot speak highly enough of our experience with Smith & Friends Estate Agents (ingleby Barwick). From the very first interaction, they demonstrated professionalism at its absolute best. As first-time buyers who were completely new to the mortgage process, we honestly didn’t know where to begin but the team made everything so easy and stress-free for us.

Right from the property search, they took the time to truly understand what we were looking for and guided us every step of the way. They didn’t just show us homes; they went above and beyond by helping us connect with trusted solicitors and mortgage advisers, which made the entire journey feel seamless and well-supported.

What really stood out was their communication. We were kept in the loop throughout the entire process with regular updates, which gave us great peace of mind. It’s not easy buying a home in a new country, but Rachel and Andrea made us feel completely at ease. They were incredibly patient, answering all our questions (and we had many!), and never once made us feel like a burden.

We truly appreciated their support during the negotiation stage they helped us agree on a price that worked for us, and we couldn’t be happier with both the house and the lovely area we now call home.

A huge thank you to Rachel and Andrea for your kindness, professionalism, and dedication. You turned what could have been an overwhelming process into a smooth and positive experience. We would recommend Smith & Friends to anyone looking for an estate agent that genuinely cares.

5
Date of experience: Feb 21, 2026
Kisakye Asaph
Outstanding Support from Start to Finish – Highly Recommend Smith & Friends! Ingleby Barwick

We cannot speak highly enough of our experience with Smith & Friends Estate Agents (ingleby Barwick). From the very first interaction, they demonstrated professionalism at its absolute best. As first-time buyers who were completely new to the mortgage process, we honestly didn’t know where to begin but the team made everything so easy and stress-free for us.Right from the property search, they took the time to truly understand what we were looking for and guided us every step of the way. They didn’t just show us homes; they went above and beyond by helping us connect with trusted solicitors and mortgage advisers, which made the entire journey feel seamless and well-supported.What really stood out was their communication. We were kept in the loop throughout the entire process with regular updates, which gave us great peace of mind. It’s not easy buying a home in a new country, but Rachel and Andrea made us feel completely at ease. They were incredibly patient, answering all our questions (and we had many!), and never once made us feel like a burden.We truly appreciated their support during the negotiation stage they helped us agree on a price that worked for us, and we couldn’t be happier with both the house and the lovely area we now call home.A huge thank you to Rachel and Andrea for your kindness, professionalism, and dedication. You turned what could have been an overwhelming process into a smooth and positive experience. We would recommend Smith & Friends to anyone looking for an estate agent that genuinely cares.

5
Date of experience: Feb 20, 2026
Charlotte
Charlotte & Dan

I have recently used Smith & Friends, Middlesbrough, and I had the most amazing experience. Nikki went above and beyond and she made me feel at ease, which helped the move run smoothly. Any of my queries, she was on the ball with. I would definitely recommend using Smith & Friends, whether you're thinking of buying or renting. 10 out of 10 experience.

5
Date of experience: Feb 13, 2026
gillian brown
Smith and Friends Hartlepool

I moved from Birmingham to Hartlepool. We bought a house through Smith and Frinds in Hartlepool. I was really concerned about being so far away through the process and not being able to liase in person, however i need not have worried. I was kept inormed every step of the way, first by Joanne and then as things progressed, by Rachel. All of my questions and queries were answered and things ran very smoothly for us. Thank you to all the team at Smith and Friends.

5
Date of experience: Feb 06, 2026
Phoebe
I recently used Smith and Friends for…Renting out my property

I recently used Smith and Friends for the find a tenant service to rent out my property. Lee was very helpful and always on the end of the phone or email for quick replies when needed. Very smooth service from Lee and would use them again in the future.

5
Date of experience: Feb 06, 2026
Lauren Taylor
Outstanding - helpful, kind & professional!

I recently worked with Manj and his team for a house purchase. I cannot recommend this agency enough! Manj was considerate and kept me updated promptly, working on my behalf to ensure a smooth transaction. No question was too trivial for him to answer and as a first time buyer, this kind of help was invaluable - he really is a credit to the agency. I also briefly dealt with Rachel at a stressful time in the transaction, who was incredibly kind and helpful - she made the entire situation much easier to navigate. I cannot recommend the team highly enough, they are hard working and actually make you feel as if they have the best interests of the buyer in mind - which is rare to find. Thank you so much.

5
Date of experience: Feb 05, 2026
Steve Cornfield
Just completed a sale

Just completed a sale on one of our properties via the Ingleby Barwick office. Excellent communication from start to finish. Great staff to deal with.Will be using again. Thanks Steve

5
Date of experience: Jan 28, 2026
Beryl
Very helpful staff especially Lee who…

Very helpful staff especially Lee who was very helpful and reassuring about the process at a time when rules for renting were changing

4
Date of experience: Jan 15, 2026
Mr Chris McHale
Outstanding Service

I have known some of the team in Hartlepool for many years (Nicola) . As a large portfolio Landlord, I have purchased many properties from them back in 2003 onwards(Robinsons). They are focused, friendly and above all competent. I will continue to use them to sell multiple properties in 2026. well done.

5
Date of experience: Jan 08, 2026

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Business Details

  • Our reliable estate agency specialises in sales, lettings, auctions, property management, mortgages, EPCs and surveys in the Tees Valley. Operating in Stockton, Middlesbrough, Ingleby Barwick, Darlington and Hartlepool, our extensive knowledge of the local market and commitment to exceptional customer service, we're here to help you every step of the way along your property journey.
    Managing Director, Mark Smith has over 30 years experience in Estate Agency. His knowledge and many years of hands on experience have been invested into each office throughout the Tees Valley and developed and nurtured an experienced and trusted team of property professionals which have a proven track record in selling and letting properties in the local area. If you are looking to sell or let your property, we will carry out a free market appraisal and you will benefit from the service of our professional valuers who provide the most accurate valuation to support a successful outcome. As a leading estate agent in the region, with an excellent Trustpilot rating, we have an extensive and up-to-date knowledge of the sales and lettings market.


    As part of our marketing package, we list on all major portals – Rightmove, Zoopla, On The Market and also our own superb website. In addition to fantastic photographs which highlight a property at its best, we also offer a virtual 360 tour, floorplan and drone footage which can provide aerial photos and a fly-over video.


    Part of our company ethos is to be a sustainable and responsible business. All of our company cars are electric, our business cards are reusable and contactless and we are continually improving the efficiency of our offices to ensure that our carbon footprint is as minimal as possible.


    Community is also very important to us. We provide potentially life saving AED defibrillators to each of our offices and the local area, accompanied by trained staff – a commitment we are extremely proud of. We also support local hospices, charities, events and local sports teams as we know how much this means to our local communities. Please do check our social media channels and website to see what Smith & Friends are doing in your local area.

    See more

  • email marksmith@smith-and-friends.co.uk
  • call 01642607555
  • language https://smith-and-friends.co.uk

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