Review Time
As others have said deliveries ended towards the end of December 2025 despite having a paid subscription & any contact attempts prove to be to no avail. Shame as was a good product but it appears they are no longer in business despite links to website working to a degree.
As others have said deliveries ended towards the end of December 2025 despite having a paid subscription & any contact attempts prove to be to no avail. Shame as was a good product but it appears they are no longer in business despite links to website working to a degree.
Started the lawn care subscription back in late summer 2025 and received the first treatment pretty quickly. Payment for the winter treatment was taken early December 2025 and I haven’t received anything. I’ve chased numerous times and have only had one response back in December saying there was a ‘system’ problem which was rectified. It’s now end of Jan 2026 and I still haven’t received my order. I’ve had zero response from them. Looks like they’ve taken my money and done a runner with it. Very poor. I’ve raised a case with my credit card company to try and get the money back.
I used this company for a year and a half. For the first year I have no complaints. However things have gone rapidly downhill since then. My November order still hasn’t arrived and it’s now February. I’ve chased this several times with a different excuse every time. I was told I will get a refund, I never did. I have had to go through my credit card company to gain the refund. Very poor. Avoid
I've had a mixed experience with So & Mo so far, but overall it’s leaning positive. Delivery has been reliable, and the service team is great at keeping customers informed. The products seem good, though I had a slight hiccup with the timing of the treatments and quantity guidelines. It’s too early to judge the full results, but I’m hopeful the second treatment will show improvement. A solid 4-star experience so far!
So & Mo provides good service and timely delivery, but my initial experience has been mixed. The winter treatment seemed oddly timed in early April just before the spring treatment was dispatched, and the quantity didn't quite cover my lawn as expected despite following the instructions. I’m giving it another chance with the next treatment and hope for better results. Decent, but room for improvement.
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So & Mo is the UK’s first subscription lawncare package. Tailored for every garden – and delivered direct bi-monthly. Simple to use, great results. Created by lawn professionals. Our high-performance liquid feed includes all the nutrients needed to help fight disease and build healthy, vibrant lawns. Formulated by experts and designed for ease of use, our products give professional results with minimum fuss.
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