solaray.com.au

3.8
3.8 Based on 40 reviews

We believe it's time for New Energy 1KOMMA5° is Australia's Heartbeat of New Energy. Our vision is for Australians to live on sunlight and wind forever for free, by providing access to the cleanest and most affordable electricity possible. Founded in Ge...

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Average Rating

3.8

/
5

40 Reviews

5 Star
69%
4 Star
2%
3 Star
2%
2 Star
7%
1 Star
20%

All Reviews

Filter Reviews

Review Time

Micko O
Great communication throughout my home battery installation process. From my initial quote inquiry t

Great communication throughout my home battery installation process. From my initial quote inquiry to the comissioning of the system and the follow up to make sure everything was ok, I felt that I was in good hands.

5
Date of experience: Feb 27, 2026
Alastair Anderson
First time customer and couldn’t be happier. Upgraded my Solar battery system (added to) and process

First time customer and couldn’t be happier. Upgraded my Solar battery system (added to) and process was so easy from order to installation. Luke who did the installation was fantastic, install was completed in a timely manner and thoroughly cleaned up after. After sales follow up to ensure all went as expected. I highly recommend 1 KOMMA5.

5
Date of experience: Feb 25, 2026
Ashleigh Watterson
Highly recommend!!! We have had a wonderful experience. From the very beginning with the sales agent

Highly recommend!!! We have had a wonderful experience. From the very beginning with the sales agent and all the way through to install date and even after with amazing customer support. Super easy to contact and available to help with any questions. Highly professional company and the installers were super friendly and respectful of our home. Everything was neat and tidy when they left and were able to answer the questions we had. For anyone looking for a solar battery, I highly recommend 1KOMMA5

5
Date of experience: Feb 16, 2026
Excellent Support After Communication Challenges

We faced several challenges with communication and had difficulty reaching someone for assistance. However, we were lucky to connect with a representative this afternoon who was outstanding. They understood the pending issues and committed to following up to ensure everything was resolved.

5
Date of experience: Jan 21, 2026
Eustace Coleman
Highly recommended service!

The support provided from the very beginning has been exceptional, maintaining high standards throughout. They are always available and have addressed every question or issue we've encountered. We truly appreciate the time spent customizing the system to fit our needs, the quality of the installation, the workmanship, and the follow-up care. They managed all necessary certifications and have a three-month and yearly check-up scheduled. With a 300% ROI, we have no regrets at all. Thank you for the excellent service!

5
Date of experience: Dec 12, 2025
Karl
Smooth experience with no issues

No issues at all, everything went smoothly.

5
Date of experience: Dec 12, 2025
Cosmo Hughes
Timely and Efficient Installation Team

The installation team arrived on schedule, executed a thorough clean installation, and had the system operational before departing. It has functioned flawlessly since then, and I’m extremely pleased with my nearly nonexistent electricity bills.

5
Date of experience: Dec 11, 2025
MacBeine
Issues with battery charging

We've encountered problems with battery charging on our system. The battery stopped charging even with full sunlight while continuing to feed power to the grid for nearly six hours. Response to emails was inadequate, and after waiting 20 minutes for a phone call, customer support did not answer. Very disappointing response. Still waiting for help.

2
Date of experience: Dec 09, 2025
Zack Harris
Unresponsive customer service

Customer service has been ineffective. I've left over ten messages and emails regarding a warranty repair.

2
Date of experience: Dec 03, 2025
Humphrey W.
Easy and straightforward installation

Working with the installers was very easy and straightforward. As someone hesitant about investing in a battery, the representative's extensive product knowledge gave me confidence to choose this service over others in the market. The installers were quick, efficient, and left everything clean after installation.

5
Date of experience: Dec 01, 2025

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Business Details

  • We believe it's time for New Energy

    1KOMMA5° is Australia's Heartbeat of New Energy. Our vision is for Australians to live on sunlight and wind forever for free, by providing access to the cleanest and most affordable electricity possible.

    Founded in Germany, our name says it all, and translates to 1.5 degrees (1=1, KOMMA = Decimal, 5=5, ° = Degrees). This speaks directly to the Paris Climate Agreement, preventing a further global temperature increase of 1.5°.

    We believe New Energy is the answer: Tailoring renewable, flexible, economical and care free solutions for Australians..backed by German development, technology and design.See more

  • email hello@1komma5.com.au
  • call 1300976040
  • language https://1komma5.com/au/

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