Review Time
Sololearn is a good learning app, easy to use and with clear explanations. What I really appreciated is the customer support: when I had an issue, the assistance was very responsive and helpful. It’s reassuring to know that there is a real support team behind the app. Overall, a great experience.
Sololearn is a good learning app, easy to use and with clear explanations. What I really appreciated is the customer support: when I had an issue, the assistance was very responsive and helpful. It’s reassuring to know that there is a real support team behind the app. Overall, a great experience.
Do not subscribe solo learn! The content is fine at best and they do not ever remind you of your upcoming subscription renewal, which means you’ll be hit with an unexpected £60 payment! Then when you try and get a refund (within hours of the payment being taken ) they don’t allow you to and refer you to some hidden refund T&Cs. Stay away & save your money!
Should have looked here before trying the free trial… got charged with no notification. Its as if they try to rob you off your money by sending you no notification of the trial ending soon so you dont end up cancelling and they end up with your money. I contacted their support and they dont even bother to help and just redirect you to their refund policy.
The Intermediate SQL course is atrocious. Sololearn seems to have discarded the fundamentals of the learning process, while still having the audacity to ask users to pay money for a subscription that would still leave them utterly confused with incomplete information and many, many questions. For anyone hoping to learn SQL - don't bother with this one. I hope for everyone's sake that Sololearn's other courses are better organised.
I was curious about the PRO version but later realized it’s not even the full version, to get proper AI correction, I’d have to pay again for the MAX plan. That’s already misleading enough❗As I was unhappy with this, I stopped using Sololearn well before my trial ended and even tried to cancel, but a Wi-Fi issue prevented the cancellation from going through Later, after contacting Sololearn, they pointed to their refund policy which reveals their system charges users 24 hours before the trial actually ends. That means even if you cancel within the trial period, you can still get charged. Completely unfair❗I contacted both Google Play and Sololearn. Google confirmed that the funds were already forwarded to Sololearn and that only Sololearn could process the refund. Yet Sololearn support kept redirecting me back to Google and then ignored my messages altogether.Their policy claims “exceptions” can be reviewed but in reality, they don’t seem to honor that at all. Their refund process, misleading upgrades and lack of accountability are unacceptable❗---------*Update: They finally refunded.
I wish I would've read the reviews before I let them know my debit card number. I've had my money stolen too. It was a bill payment that I borrowed nonetheless and j don't even use the app. Beware of this company. Don't believe their "free trial" and for some reason Google wont issue a refund. They need to take this app out of Google play because it's all a scam. Try Mimo to learn coding
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