Review Time
NEVER USE THIS BANK NEVER EVER.
I have been using Sparrkasse for 3 years and its the absolute SHITTIEST WORST MOST TERRIBLE bank in the world.
they never answer emails and when they do its months later, they take uncessary fees from your account all the time without telling you why they took them. I submitted a request to close my account in November emailed them and called them and they said ok. so i thought they closed the account and now in january 2 months later i find out that i have 10 EUROS minus in my account because they didnt close it in time. Also to close my account i have to 5 Euro ?? Why ?? They never mentionned this when i opened the account, they never tell you the full fees you have to pay.
Also which is the worst part is i opened a student account and they said its 100 percent free of charges, so basically i dont pay any monthly fees until 2 years later , so normally i set up a reminder for the specific date when i have to close my account to not pay monthly fees because i wanted an account free of fees. And guess what, 1 year later only i realized that they started taking fees ???? Without even emailing me or calling me to inform me or anything, just like that they take money and you cant say anything about it. And when i called them they said its because i reached the age of 26 or something???? Even though nobody ever told me this when i opened the account at the sparrkasse store, i asked them many times to confirm are there any fees, they said no there are no fees.
Let alone the terrible customer service, i dont speak german well, so the minute they hear me talking in english they fake not hearing me and they hang up in my face just to not speak in english.
One time i needed money and i was locked out of my account and i couldnt access it for weeks and nobody in Sparrkasse wanted to fix it in time, they just keep asking you to send more and more emails and letters and phone calls, when you just want to access your OWN account and your OWN money. Unbelievable.
Anyways WORST BANK, BIGGEST SCAM.
Only use this bank if you want to throw your money out of the window every month.
NEVER USE THIS BANK NEVER EVER. I have been using Sparrkasse for 3 years and its the absolute SHITTIEST WORST MOST TERRIBLE bank in the world.they never answer emails and when they do its months later, they take uncessary fees from your account all the time without telling you why they took them. I submitted a request to close my account in November emailed them and called them and they said ok. so i thought they closed the account and now in january 2 months later i find out that i have 10 EUROS minus in my account because they didnt close it in time. Also to close my account i have to 5 Euro ?? Why ?? They never mentionned this when i opened the account, they never tell you the full fees you have to pay. Also which is the worst part is i opened a student account and they said its 100 percent free of charges, so basically i dont pay any monthly fees until 2 years later , so normally i set up a reminder for the specific date when i have to close my account to not pay monthly fees because i wanted an account free of fees. And guess what, 1 year later only i realized that they started taking fees ???? Without even emailing me or calling me to inform me or anything, just like that they take money and you cant say anything about it. And when i called them they said its because i reached the age of 26 or something???? Even though nobody ever told me this when i opened the account at the sparrkasse store, i asked them many times to confirm are there any fees, they said no there are no fees. Let alone the terrible customer service, i dont speak german well, so the minute they hear me talking in english they fake not hearing me and they hang up in my face just to not speak in english. One time i needed money and i was locked out of my account and i couldnt access it for weeks and nobody in Sparrkasse wanted to fix it in time, they just keep asking you to send more and more emails and letters and phone calls, when you just want to access your OWN account and your OWN money. Unbelievable.Anyways WORST BANK, BIGGEST SCAM. Only use this bank if you want to throw your money out of the window every month.
I would really appreciate and be thankful if someone decides to not open a bank account with them after seeing these negative comments . This banks services are still in 19th century .Even for push notifications , you need to pay fee on top of bank management fee ! there is no notification on what's happening to my bank account unless i activate a account alarm service and pay for it ! I am coming from a developing country , seeing theirs app i feel like software developers in my countries are far better than developed countries .Use interface also like basic . Even though they have a language change option , it does not translate anything in the app . So if you want honest suggestion , don't open a bank account with sparkasse
I entered the investment with genuine trust, but problems arose when it came time to withdraw my funds. Each new requirement felt unnecessary and inconsistent, leading to growing stress and uncertainty.That’s when the experienced professionals at 𝒄𝒓𝒚𝗉𝗍𝗈𝗋𝖾𝖼𝗈𝙫𝙚𝙧𝙮𝙩𝙧𝙖c͢k͢e͢r͢s͢ stepped in and took charge. They carefully reviewed every transaction and provided clear, honest guidance throughout the process. In the end, I successfully recovered €23,𝟎𝟎𝟘, bringing complete relief and peace of mind.
I am not a german citizen, and cant speak a lick of German... the prople at sparkasse traunstein-trostberg went wa beyond and out of there way to assist me in openimg my account by them and the staff was very friendly.. had nonproblem was in and out in 30min.. signed and ready to get my life in germany started
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