Review Time
Everytime I have called to order, it's always been great! Often I get the MotoA rider Max Van on the phone too. Otherwise, I get people who speak good English, and know Motorcycles, etc. They are always polite and the orders ship promptly! Win-WinAnd Brian Vans product reviews/installation videos are excellent too! Some of them very funny too- the ones titled: 'You just can't make this sh*t up'!
They shipped the item - its clearly the wrong size - you request a return - they send an email that it was approved - then nothing crickets - you email and call their number says their family owned - well in my opinion that's a family feud as no one speaks to one another - I call in speak with max of using a different number (586) 786-0911 - they appear to be out of here - 56844 Mound Rd Shelby Twp, MI 48316-4943 - then they say we don't offer the 9.95 return labels for tires - then why offer it - and send an email asking you to look in your email in the spam folder top find nothing - I had to play investigative work - this is a company that does not follow through ships incorrect product and then doesn't offer a way in which you can return it based of their instructions - which was approved by them mind you - this is a scam - and very unprofessional company - don't buy from them - pay more and buy elsewhere - you'll thank me - their ridiculous - Jimmie Gonzalez -
They don’t care. I purchased an item and I received a different color. Even though on the website picture shows a specific color (Red wheels) I received bright orange color. Immediately contact them and they said I am more than welcome to return the item but I will have to pay for shipping. Even though I didn’t even open it. Just saw the color through the paper wrap. I just received a “You are welcome to do that if you wish.” answer when o told you I will open a dispute. I purchased this overpriced item just for the color, So if you have a White bike with red wheels and want to match your bike, this is not the stand for you.
Be Careful ordering from them!! They carry a good bit of items for bikes and I have placed several orders here but they got me the first time on a Graves servo eliminator that kept setting code after installing but I was not able to ride the bike over the winter and it was a few months after purchasing so I just told them no biggie I would eat that $70 as I waited too long and its an electrical part, fast forward to this year.... Bought a set of Lightech Chain adjusters from them as nobody else in the USA seemed to carry them, Got them and took out of the box and first thing is axle insert was on the wrong side but the biggest thing is the end facing away from the rear wheel was toed out which would make the axle nut mating surface not flat (absolutely should not be that way) but they said sorry we see the pictures but we ask our supplier and they said it is definitely the correct ones for your bike and since you fit to the bike already your stuck with them. So I emailed Revzilla and ask them why they dont offer them for the 2023 MT09 SP and they said they dont make them for my bike! go figure! DO BUSINESS ELSEWHERE FOLKS, this company does not stand behind anything they sell when something is not right!
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Sportbike Track Gear was started at the race track and Brian's garage. We've expanded over the years and now offer many of the top brands in the motorcycle industry and the best customer service possible. While still family owned and operated, Brian Van and the team are here to assist you with real-world experience. Don't forget to check out our You Tube channel! We love to hear your feedback, the good, the bad and the ugly; it will only help us improve!See more
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