Review Time
Nothing but positive things to say about SportRX. My prescription goggle inserts are fantastic and really make skiing so much better without having to deal with my glasses or contacts. I had an issue with my inserts and after a quick email, they immediately sent a prepaid return label and had the product back to me all fixed up in less than a week. Extra shoutout to Phillip in CS for being so responsive, helpful and most importantly, friendly! Thanks SportRX!!
Bought a expensive pair of Oakley shocktube shooting glasses the process was good but when they showed up they constantly fog up i asked about it and it costed more money for a fog coating which i could not afford but they actually helped me out to get it done just to make sure i was happy you cant ask for better service than that
I bought prescription glasses that were too small. I was able to talk to a real person fast and exchange the glasses for a new better fitting pair. If you’re ordering glasses online, I can’t recommend SportRx enough. I’d also disregard the manufacturer sizes and use the SportRx-provided sizes from the drop-down menu in the item description. They’re significantly more accurate than the Oakley etc sizes.
Ordered prescription cycling glasses from SportRx today, specifically from Yulissa Olivera. It was a good experience. Yulissa helped me every step of the way. Her knowledge, patience & pleasant personality made for a positive experience. She is a credit to her company.
I ordered a pair of Julbo Vintage Glacier sunglasses with prescription lenses. I received them in a timely manner. But they just weren't quite right. All I know is that wearing them made my feel nauseous and like my eyes were crossed. I contacted SportRx by email even though I had procrastinated past the 45 day return policy. I got a reply the next day saying they would try and fix the problem. And they did. They identified the problem. Most likely the glasses I had ordered just didn't sit on my face right for the prescription to be in the right place for my eyes. Figured out what frames would work and asked me if I wanted to change anything else. They sent me a post paid return label. I sent my glasses back to them. With in two weeks I had the replacement pair (Julbo Chams). Along the way I got at least 3 emails and a phone call letting me know the status of my order. The new glasses are perfect. I can't say enough good about the SportRx team and how they stand by there guarantee. I am very impressed and will buy again from them.
Fabulous, customer-centric support from Optician, Maddie Smith and team at SportRx.I needed a repair done between scheduled events, and Maddie and team worked creatively to make sure I was without my glasses for the minimum amount of time.5 STARS!
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