Review Time
This has been an absolutely terrible experience. The customer service is among the worst I've encountered. I wanted to recover my account, but my email is outdated, and I can't access it. They advised me to create a new account, which they subsequently closed because it was linked to the inaccessible one... 🤣🤣😂 Do they not realize there are over 20 other platforms I could choose from? Goodbye to this service... You're doing a fantastic job at disappointing customers.
It seems they discourage successful players. Once you start winning, they either ban your account or limit your bets to $1, especially after a few successful wagers. This is particularly true for lower league games. If you face restrictions with one bookmaker under their management, expect the same treatment across all of their platforms.
They clearly do not support winners. As soon as you start winning a few bets, they ban or limit your account to $1. This is especially true for low league games. If you get limited with one platform under the same management, you can expect the same treatment across all of them, including well-known brands.
I attempted to withdraw $2300 ($500 profit) on December 5th, only to be informed the next day that my account was closed for business reasons. Fast forward to December 12th, after daily calls for a week, I learned they would only refund my deposit and not my winnings. This company is a total scam; they can ban your account at any time, denying you your winnings. Getting your deposit back is a hassle too.
I've only placed a handful of bets on this platform. After winning one, they immediately closed my account and prevented further bets or even logging in. They requested multiple additional documents, claiming the ones I provided were unclear, despite them being perfectly fine. I'm now reporting them to the gaming commission in hopes of recovering my funds. Unless you enjoy continually losing your deposits, I strongly advise against using this platform and recommend looking at other reputable options.
Sports betting is decent, and cash outs are quick. However, everything else—like their promotions and slot games—is terrible. It feels more like theft than gambling. After over a thousand spins, I didn't trigger a single bonus.
I made a deposit, and my bank confirmed it, even charging a processing fee. However, the $200 never appeared in my account. When I reached out, they claimed the money should be returned to me. After waiting a week, I contacted them again, and they asked for proof it wasn't returned. I provided a detailed banking statement, but they just came up with another excuse. I've faced many issues in the past, always with the same 'not our fault' response. Thankfully, there are other alternatives now.
The management should be embarrassed by this platform. I can't speak for their other services, but if they're anything like this one, it's concerning. As others have pointed out, this does not seem like an honest place to play. I've been engaging with online games for years at reputable sites.
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Sports Interaction is an online gaming site like no other in Canada. Focused on covering the sports that Canadian fans love while giving them the best casino and poker experience on the market. As well as thousands of betting options on all your favorite sports, we have a fully immersive casino featuring a massive array of slots along with all the latest card and table games. All that fun and excitement is wrapped up in a service that is fast, reliable and very easy to use.
Sports Interaction is Canada’s online sportsbook and casino.
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