Name: sportstech.de
Telephone: 000000000
Rating: 3.3

Richards Saji Guest

Perfect for WFH! The Sportstech sWalk Lite Plus is quiet, compact, and super convenient to use while

Perfect for WFH! The Sportstech sWalk Lite Plus is quiet, compact, and super convenient to use while working. Great for staying active at home.

Date of experience: Mar 02, 2026

Sandy Archer A. Baker Guest

2 weeks ago

I bought a treadmill about 1 month ago. Fist Sportstech lost my package through their delivery partn

I bought a treadmill about 1 month ago.
Fist Sportstech lost my package through their delivery partner. I got no feedback where the package was and I’ve been communicating and trying to get answers about my case for more than 3 weeks now.
Then the carrier tried to deliver the package but it was all damaged, box perforated and bent. We refused delivery and are trying to get them to send a new item again.
It’s been one of my worst purchase experiences and Sportstech doesn’t seem to care much to resolve my case.

Date of experience: Feb 13, 2026

vivek nanda Guest

3 weeks ago

I was looking for a treadmill to workout indoors during winter, and came across this product via my

I was looking for a treadmill to workout indoors during winter, and came across this product via my Ver.di membership program.
After comparing it with other products (Chinese no name brands) in platforms like Amazon etc, i found this product much better and of high german quality. super satisfied with all the functions and the quality. i even recomend this product among family and friends who are looking for a sturdy and good quality Treadmill. absolutely love it!

Date of experience: Feb 07, 2026

Amalia Roa Guest

1 month ago

Inaccessible customer service and unacceptable handling of an undelivered product

I ordered a Sportstech treadmill, which was shipped in two separate parcels.Only one parcel was delivered. The main parcel was never received, following a serious failure by the carrier DPD, which has been confirmed by their customer service.A case was opened with Sportstech Germany, which centralizes customer support. However, although the order was placed nearly a month ago, it has now been two weeks since the delivery of the first parcel and one full week since I contacted Sportstech, and no concrete solution has been provided.Today, I attempted to contact Sportstech by phone to obtain human assistance. The experience was extremely frustrating: the phone system relies entirely on an automated assistant, which only repeats the same messages in different languages and never offers a solution nor the option to speak to a representative.It is completely unacceptable for a company selling high-value products to provide no real access to human customer support, especially when a paid product has never been delivered.Between:– a failed delivery,– excessive delays,– lack of clear follow-up,– and an automated customer service system incapable of handling a real issue,the overall experience has been deeply disappointing.I now expect Sportstech to provide a clear and prompt resolution, either through reshipment of the product or a full refund, in accordance with the seller’s legal obligations.As things stand, I can only advise against purchasing directly from Sportstech. Due to unreliable logistics and inaccessible customer service, buying through a third-party retailer with stronger post-sales support may be a safer option.

Date of experience: Jan 20, 2026

anastasia Guest

1 month ago

definitely recommend

Updated review:Customer support responded instantly. Despite the delivery delay, they went above and beyond to make sure everything was handled as quickly as possible. In the end, my stepper arrived in less than a month — and I couldn’t be happier with the result.It’s absolutely fantastic: almost silent, beautifully designed, and exceptionally well made. I don’t use the resistance bands because I find dumbbells more comfortable.I definitely recommend this stepper! Many thanks to the customer support team for their outstanding and prompt assistance.

Date of experience: Jan 20, 2026

Mr Raza Guest

1 month ago

Brilliant product

Brilliant product, very strong and comfortable. Definitely recommend

Date of experience: Jan 18, 2026

Christopher J Guest

1 month ago

Enquiry

Hi, please can you tell me what deck lubricant I should use and what oil for my F31 tread mill? Also were can I buy it? The belt is tight, but still slipping? Thank you.

Date of experience: Jan 15, 2026

NAMATOVU JALIA The Dimple quee Guest

1 month ago

My fitness item was delivered on time

My fitness item was delivered on time, and I love the way it's so simple to put together. I really like the quality because it is almost perfect. Thank you, Sportstech.

Date of experience: Jan 11, 2026

vivek nanda Guest

1 month ago

German Quality- sturdy and silent!

I was looking for a treadmill to workout indoors during winter, and came across this product via my Ver.di membership program.After comparing it with other products (Chinese no name brands) in platforms like Amazon etc, i found this product much better and of high german quality. super satisfied with all the functions and the quality. i even recomend this product among family and friends who are looking for a sturdy and good quality Treadmill. absolutely love it!

Date of experience: Jan 08, 2026

Mr Usman Ali Guest

2 months ago

Delivery time unknown.. more than 1 month waiting and still waiting

Disappointed that it has been more than 1 month that I made my order and no news on delivery date. Despite promises that delivery would be carried out within a few business days. Have reach out twice to the support team, and no news from them!!