Review Time
I found Sprintax difficult to navigate as a new user with my specific VISA case, and the system led me to incorrect selections that produced unusable tax forms. When I asked for support, I was told no refund was possible, even though the service did not work for my situation. I ultimately had to file elsewhere. Based on my experience, the platform needs clearer guidance and a more supportive approach for users.
My experience with staff Kristiyan Kasabov is great, she is very helpful and forthcoming. However, before her, I met another very nasty online assistant, called Todor Dragiev, he is rude and mean, and unwilling to help.
As a J1 VISA holder in the US, I made an error on my tax return during my first year, which caused several issues. The service I utilized helped me amend my return efficiently, even though it took almost ten months. In the end, I received my refund. I want to extend my heartfelt thanks to everyone who worked hard to assist me.
As a J1 VISA holder working in the US, I made a mistake on my tax return during my first year, leading to several issues. Thankfully, I used a service for my amended return, and they worked hard to assist me, even though it took nearly ten months. I’m grateful to everyone who helped me with my tax filing.
Using this service was a helpful and mostly smooth experience. As an international student, I appreciated the step-by-step guidance through the US tax filing process. The interface was easy to navigate, and the instructions were clear, even for someone unfamiliar with tax language. Overall, it made a stressful process much more manageable, and I’d recommend it to other international students.
The company claims to cater to foreigners, but while in the Dominican Republic, with typical internet speeds here, I couldn’t even create an account on the platform due to heavy page load. Consequently, I had to turn to competitors who had no issues serving users in developing countries. It's disappointing!
I haven’t yet started my tax refund process but I'm about to. I live in a country where filing taxes is easy, but filing a US Tax return is quite challenging for me. I used the live chat feature extensively, and the representative I spoke with was incredibly patient and thorough. She made the process so much easier for me. Thank you!
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We're on a mission to make the complex simple, creating space for our customers to live life. Whether you're preparing to start a new job in the US, or looking to file your first US nonresident tax return, Sprintax is here to support you every step of the way. Get started today!
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