spusu.at

4.5
4.5 Based on 21 reviews

spusu – einfach.menschlich.fair. Ist ein österreichischer Mobilfunkanbieter, der mit Transparenz, Fairness und hervorragendem Service überzeugt. Seit 2015 profitieren Kunden von einfachen und flexiblen Tarifen, ohne versteckte Kosten und ohne Mindestvert...

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Average Rating

4.5

/
5

21 Reviews

5 Star
77%
4 Star
14%
3 Star
0%
2 Star
0%
1 Star
9%

All Reviews

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Review Time

Gudrun Strickmann
Spusu is highly trustworthy, always offers reasonable tarifs that competitors are hardly ever able t

Spusu is highly trustworthy, always offers reasonable tarifs that competitors are hardly ever able to offer.
Customer service is prompt, friendly and always an extraordinary experience compared to usual "please stay on the line"-hotlines.
Nonetheless, Spusu needs to work on its signal coverage in mountainous and rural regions.
During skiing holidays in Tirol (Gerlos e.g.) it was impossible to have any coverage at all. Neither WA nor phonecalls were possible.
Same problem when hiking in the woodlands around Vienna.
Try to connect with A1, please!

5
Date of experience: Feb 16, 2026
Filip Nino
You can communicate very easily and quickly with Spusu. They take care of your needs immediately. Fo

You can communicate very easily and quickly with Spusu. They take care of your needs immediately. For example, today in 5 minutes I changed my tariff. And the network works without error.No other company can do this. I can only say "Respect".

5
Date of experience: Jan 30, 2026
Filip Nino
Good, quick and easy

You can communicate very easily and quickly with Spusu. They take care of your needs immediately. For example, today in 5 minutes I changed my tariff. And the network works without error.No other company can do this. I can only say "Respect".

5
Date of experience: Jan 30, 2026
Arne Peters
The service is always excellent

The service is always excellent, the employees respond within a minute via WhatsApp and any problem is solved immediately. Best regards, Arne Peters

5
Date of experience: Jan 30, 2026
Paul Chatterton
These guys are great

These guys are great. Swift responses, available online and by phone and really went out of the way to help. Thank you spusu team!!!

5
Date of experience: Jan 29, 2026
Jan F
They're good but for some reason I had…

They're good but for some reason I had better signal with EE which is the same network, however it's only a little worse and the price is so much less than EE

4
Date of experience: Jan 27, 2026
Christopher Thiele
Loved it

Loved it, the App is Great, very clear to see, I falsely thought they use a1 Netz but they use the drei Netz. Once I realised i canceled my contract and my Rufnummermitnahme via WhatsApp and it was done. Very easy and clean process. Would reccommend them and would stay if they used the a1 Netz. But where im moving the 3 coverage isnt Great

5
Date of experience: Jan 26, 2026
Anna
Always happy with spusu

Unlike other telecomunication companies spusu always has nice and quick customer service, which makes it nice and easy to deal with this company and motivating to buy from them. Signing up is just as easy as cancelling contracts. Prices are cheap and depending where i lived i usually had good signal and decent speed. In the far north (Waldviertel) i had a sim card for internet and the speed was just wonderful,better than it had been in Vienna. The only reason I left spusu was moving abroad.

5
Date of experience: Jan 13, 2026
anonym
Great service!

5
Date of experience: Jan 08, 2026
Barbara R Jones
First Class Support

I moved to Spusu after a non existent support system from Lyca. The transfer went smoothly with an eSim, but then I found out my Google Pixel 6 Pro is incompatible with Spusu network. Emails were answered very quickly, and a full refund / cancellation was implemented rapidly with no fuss. Should I change my phone later I will return to Spusu. A rare occurence to find such good support.

5
Date of experience: Dec 18, 2025

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Business Details

  • spusu – einfach.menschlich.fair.

    Ist ein österreichischer Mobilfunkanbieter, der mit Transparenz, Fairness und hervorragendem Service überzeugt. Seit 2015 profitieren Kunden von einfachen und flexiblen Tarifen, ohne versteckte Kosten und ohne Mindestvertragsdauer.
    Im Fokus des Familienunternehmens liegt die Zufriedenheit der Kunden. Im spusu Service Team arbeiten ausschließlich echte Menschen, die persönlich und auf Augenhöhe mit den Kunden kommunizieren. Egal ob per Telefon, E-Mail oder WhatsApp, Anliegen werden rasch und unbürokratisch gelöst – ganz ohne Chatbots oder KI.
    Mit der spusu App behalten Kunden ihre Ausgaben außerdem stets im Blick und haben dank individueller Limits absolute Kontrolle über ihre monatlichen Kosten.
    Ein Wechsel zum vielfachen Testsieger ist ganz einfach und dauert keine fünf Minuten. Von der Kündigung des Altvertrags bis hin zur kostenlosen Rufnummernmitnahme unterstützt bei allen notwendigen Schritten das spusu Service Team.
    Mittlerweile bietet spusu auch in Italien, Großbritannien und der Schweiz Handytarife mit Premium-Qualität zu leistbaren Preisen an.

    Hol dir jetzt deinen legendären spusu Tarif!See more

  • language https://spusu.at

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