stanstedairport.com

1.3
1.3 Based on 41 reviews

Official London Stansted Airport website - live information about flights & times, arrivals & departures, and parking & lounges at London Stansted Airport....

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Average Rating

1.3

/
5

41 Reviews

5 Star
7%
4 Star
0%
3 Star
2%
2 Star
7%
1 Star
84%

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Jamie
The security set up is a joke

The security set up is a joke. 2 machines for 1000's of people. The times on their screens a blatant lie. People waiting 45-60 mins to go through. The place is far too small for the number of passengers and its massively overcrowded and quite stressful. Its like trying to get 20 people in a mini!

1
Date of experience: Oct 06, 2025
Miss Gail
Maybe we got lucky ....

Maybe we got lucky but absolutely no issues with Stansted airport. 8am Saturday morning flight.Parked up orange car park 5.30am.Granted the airport was very busy.5 minute walk to Ryanair self check in.That was done in less than 2 mins.Pre paid £5 for fast track security. Slight queue but plenty of staff on.Through in 10 mins.Car park to Wetherspoons 20 mins.Return trip equally good.Through customs very quick.Bags came through quickly.Disembark plane to car park exit less than 30 mins.The airport is so busy but no issues for us at all.

5
Date of experience: Oct 04, 2025
Not good experience …

Need a holiday after travelling through this place, never anywhere to sit so try and get a drink in Wetherspoons but tables are filled with people who can’t get a seat elsewhere, same thing at Burger King Might be helpful if they announce gate number early instead of hour before flight as you could find a seat at the gate But no they want to keep you so you spend money at the over priced shops

2
Date of experience: Oct 03, 2025
A Rahman
Stansted Meet & Greet Parking

This review is regarding Stansted Meet & Greet Parking.I have 2 very young children and did not want transfers so had the option of official Short Stay or Meet & Greet - they were similarly priced with Meet & Greet being slightly pricier.I went with the latter feeling that would be the quickest and most convenient but I honestly feel Short Stay would have been the much better choice.Meet & Greet parking is generally defined as "an airport service where you drive your car to the terminal, meet a professional driver who takes your car for parking at a secure location, and you head directly to check-in. On your return, your car is brought back to the terminal, allowing you to avoid transfers and parking searches for a convenient, VIP experience."This is NOT what this is.Parking the car was easy enough - but then you have to go to the Reception to drop your keys off. This involved a 1-2 minute walk then queuing up, which doesn't exactly move quick. This is because there were people in the queue both picking up AND dropping cars off. Those that have just returned from holiday are not in any hurry to catch a flight so they take their time, have a chit-chat about their holidays, generally take their time. The agents also oblige, not seeming to notice stressed families with buggies and suitcases anxiously waiting to get to bag drop and check-in.I was lucky with only about 7 people ahead of me and even then I think it took at least 10 minutes to reach the desk. The cheaper short stay would have just involved parking up and going straight to check-in.For collection, the wait was even longer - I had to wait at least 15 minutes as the queue snaked outside the small office. I think I was just underneath the canopy, but those behind me were getting soaked by a downpour. I can't imagine if the weather was even more inclement - you'd definitely have to pack a raincoat or thick jacket!The kicker was, my car was parked pretty much the furthest from the office, and it was pouring down with rain. I asked if I can drive close to the drop-off point to pick up my family and luggage, the agent was hesitant to, mentioning "it is literally only a couple of minutes walk" and to "be careful of cars entering the lanes" - as if I am unable to drive a car.Leaving my family and luggage outside in the cold and rain but under cover, I ran to the car and noticed all the arrows point to the exit - there is no way to collect your suitcases or family/young children from the drop-off point! So you are expected to take multiple heavy suitcases and buggies and family in the freezing cold or rain, or hot weather, to wherever your car is parked - for the priciest parking option!When I managed to get close to the drop-off point going against the marked arrows, and did a three point turn so I was facing the correct way next to my waiting family, a parking attendant then asked me "what are you trying to do mate? - It doesn't take a genius to figure that one out does it?While loading the car, I think a car even beeped my wife as it drove past even though there was plenty of space.This is definitely NOT a Meet & Greet experience, where a driver takes your keys, or your car is driven to you to load your suitcases on return. If this is not possible, they should implement at least the following solutions:- have separate Drop-off and Pick-up queues, which can then switch depending on demand. Minimise the chit-chat if there is a long queue.- have a Loading lane/bays where families can load their suitcases and pick up kids, etc. on collection.- ideally the parking attendant takes the keys and hands over the collection card on drop-off.- Alternatively, have a bigger office where families can sit with luggage and kids while the driver queues up.I will definitely be taking the cheaper and better Short Stay option next time.

3
Date of experience: Oct 03, 2025
Consumer
Worst airport

It took 1 hour and 15 minutes to get our luggage . Asked for a train ticket express to Victoria station , at a National Express counter . Was told yes you can buy here . When we finally got to the platform discovered I had been sold a bus ticket The bus took over 2 hours . No express with this service .

1
Date of experience: Sep 30, 2025
Stephen Crozier
Perpetual lies on display!

I have to transit through Stansted on a weekly basis, following all signs for connecting flights leads to passport control and the exit, then you need to go though security again for the connection. Despite the signage, there is no way to actually connect. It's the height of stupidity, and an insult. Feels like a practical joke. The airport in general is overcrowded and flights are usually late... Without updates on screens. Another great practical joke, as they display "final call" and you run to the gate to find boarding hasn't started. Ridiculous!

1
Date of experience: Sep 30, 2025
Neil Anglim
Stansted is the worst airport

This is the worst airport.Getting through security is a shambles. There was no organisation. We saw multiple people miss their flights. The staff did not allow them to get priority. When we finally got through, the board stated our gate was closed. Luckily I looked up the gate while standing in security line and the gate was NOT closed and was still boarding. Had I not looked it up online, then I would have presumed flight missed.

1
Date of experience: Sep 28, 2025
Ranjit  Nandha
Worst Airport in Europe

Has to be the worst airport in the UK. I have flown all around the world to many under developed countries who have more efficient and better run airports ! Took nearly 2 hours for luggage to come out even though it said luggage was in hall we had to pay extra for our Taxi which cost us nearly £100 more and I missed my daughter going away for an important trip that I was hoping to see her before. Ridiculous surely we can run an airport better. Luton is better and that is saying something as it horrendous also !! Try to avoid flying from Stansted if you can

1
Date of experience: Sep 28, 2025
Den G
Mid-stay online price more than just turn up and pay

I booked a 2 days Mid-stay parking from the official website stanstedairport.com but was shocked by a way too high price of £119 when I few weeks before it was £70 for 7 days parking. No information how much it costs if I just turn up and pay so I paid online but on arrival there is big sign saying it's £45 per day which should be £90 at most not £119! Absolute disgrace and shame

1
Date of experience: Sep 20, 2025
Mr j webster
worst airport in the world

I`d give it 0 but can`t , worst airport i`ve ever been to and trust me i`ve been to a lot all over the world . who ever designed the airport should be ashamed of them self. If your an OAP do not I repeat DO NOT even think of using this airport you`ll end up walking miles , after our experience my wife of 77 is spending her 3 rd day in bed , I could write our full experience but whats the point but won`t be back , needs a serious re-think

1
Date of experience: Sep 20, 2025

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Business Details

  • Official London Stansted Airport website - live information about flights & times, arrivals & departures, and parking & lounges at London Stansted Airport.

  • language https://www.stanstedairport.com

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