Review Time
1 hour of queues for security, staff shrugging shoulders, broken lighting, dark departure gates, dirty floors, information screens not working or displaying the wrong information. Thought we caught Stansted on a bad day, but it looks like this is business as usual at Stansted.
What a mess. I arrived at Stansted two hours before my flight, as instructed, and the security area was absolute chaos. The queue was enormous — not because of passenger volume, but because several security lanes were closed. People were waiting for over an hour, with no clear communication or urgency from staff. To make matters worse, some of the security personnel were noticeably rude and dismissive. A really poor experience overall.
You arrive 2 hours early and spend that time in a long line. They funnel everyone into the same tiny area . This place is absolute mess the line for security is massive and not moving. Staff are clueless and swan around talking into radios with no sense of urgency . Gate closes in 35 mins and still have to clear security and walk there. Real chance we could miss our flight 😡 Absolute shambles of an airport
Horrific Experience at London Stansted AirportI have travelled extensively around the world, but I have never experienced the level of chaos and mismanagement I witnessed at Stansted Airport. The entire security process is a nightmare — overcrowded, disorganised, and handled by shockingly rude staff.It genuinely feels as though they intentionally create bottlenecks at the security gates to push travellers into purchasing the £15 fast-track pass. I was delayed due to traffic and had no choice but to buy one, yet even after paying for the so-called “fast track”, the staff refused to let me through! As a result, I missed my flight.The behaviour of the security personnel was unprofessional, hostile, and completely lacking in empathy. Many of them act less like airport staff and more like enforcers — treating passengers as though we’re inmates rather than paying travellers. There’s no sense of assistance or accountability, only frustration and intimidation.This was a truly disheartening experience. Stansted seriously needs to review its crowd management, staff training, and the ethics behind its “fast track” policy. For an international hub, this level of service is unacceptable.
Warning: Stansted Express Pick-Up = Legalized ScamAvoid this trap at all costs. There are no warning signs until it’s too late—by the time you realize you’ve entered the “Express Pick-Up” zone, you’re already being charged extortionate fees for just a few minutes.Even worse? You can’t leave and come back once you realize the rip-off. It’s a one-way ticket into an overpriced corner with no escape.Sadly, this kind of deliberate consumer exploitation is exactly what we’ve come to expect from anything associated with Ryanair—unpleasant from start to finish. But what’s truly shocking is that UK consumer protection authorities continue to allow this nonsense.🚫 Don’t fall for it.✅ Instead, use the free “Mid Stay” car park, which offers 1 hour free and has shuttle buses every 10 minutes—fast, easy, and fair.Let’s make this go viral. This setup is not okay, and the more people call it out, the harder it becomes to ignore.
We had pre-booked tickets. On return trip from London to stansted airport, the trains wheren’t running. No information or arragements were made from standaard express. We had to take aan uber with Seven people. Then getting a refund was made almost impossibele. Dont take the stansted express. Use the bus or a uber
Sunday 1030 pm flight .Massive queues at baggage check only one scanning machine in use .Staff no help and no info as to length of delay .The two nearest toilets both closed for steam cleaning leaving long walks .Ten minute walk from duty free to gate .Overall a very bad experience.
I used my contactless card from Central London on the Stansted Express, expecting the same simple rules as every other London train. Instead, I got slapped with a penalty notice for no reason I could possibly know, and I wasn’t alone, eight other passengers on my train were trapped by the same absurd system.This is a traveller service, not a trap for people trying to do the right thing. It’s completely unfair, stressful, and ridiculous. The fact that they can charge you and ruin your day for following what seems normal is outrageous. For a company that claims to serve airport passengers, this is nothing short of exploitation.Avoid this service unless you want to be treated like a criminal for no good reason. Utterly disgraceful.
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