stillandslow.com

4.3
4.3 Based on 36 reviews

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Average Rating

4.3

/
5

36 Reviews

5 Star
78%
4 Star
3%
3 Star
3%
2 Star
0%
1 Star
18%

Filtered Reviews

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Review Time

iRatoYT53
Great customer service!

My book arrived damaged. I reached out to customer support. They responded very quickly and resolved my problem.

5
Date of experience: Jul 26, 2025
Charla Parker
Zoe was an amazing help with customer…

Zoe was an amazing help with customer service. I love my new coloring book but had issues with one of the markers being dried out/lid was loose at shipment. Zoe responded immediately, gave suggestions, and when those didn’t work, she fixed the problem. This is the best product that I’ve ever bought off of Facebook ads and I will continue to be an active customer. Thank you!!!

5
Date of experience: Jul 24, 2025
Palmer Cook
Responsive Customer Support

I messed up my order details, causing the package to get sent back to Still & Slow. I emailed customer support and got a response quickly and they were able to get everything sorted out. I was pleasantly surprised by how quickly I got responses and how nice the person was.

5
Date of experience: Jul 22, 2025
L_02124
Very nice book and customer service

Very nice book and customer service, especially Zoe. They were very fast and understanding when I needed their assistance. I am very pleased with my order and the service.

5
Date of experience: Jul 22, 2025
Caroline B.
Quick response

When my order came the Lids were off the pens, they were a mess l contacted them and Zoe' immediately responded with a new order for the pens. Got tracking info on new order 10 minutes after.

4
Date of experience: Jul 20, 2025
Clifton Anderson
The product I received had some…

The product I received had some misprinted pages. I reached out to customer service to let them know. Zoe got back to me within 24 hours. She shipped out a replacement to me right away and was very kind and professional in her email. I would have been exceptionally happy with the original product, outside of the few misprinted pages. I will be a repeat customer.

5
Date of experience: Jul 20, 2025
Celestia Kelly
Fast and professional

Fast and professional! Customer service made it easy to get my missing item. Zoe was great to work with.

5
Date of experience: Jul 19, 2025
JT79
Quick & efficient service!

Zoe was wonderful in quickly sending me replacement pens when the ones that arrived had accidentally opened in transit. No questions asked or debate … she immediately had my new pens in the mail!! Thanks so much!

5
Date of experience: Jul 17, 2025
CB82
Great Products by Amazing People

The experience of using the book is so satisfying and calming. Delivery was on the faster side. Zoe from customer service was amazing with her quick response time and easy problem solving. I've already brought a second set for family!

5
Date of experience: Jul 12, 2025
Flint Reed
False advertising

They advertise 100% satisfaction with no questions asked. When I expressed my disappointment, I was told no refund if book was used (i used an ink and paper bled through 2 pages) I quoted their website and they continued to ask questions and refused refund. False advertising. They are also a Chinese company disguised. Took over a month to get delivered

1
Date of experience: Jul 10, 2025

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