Review Time
I am writing to formally complain about this unprofessional company.
The confirmation email I received included an order number that repeatedly showed as invalid whenever I attempted to track the delivery. Because I live outside the country, this created significant stress and uncertainty while trying to ensure the order would arrive on time.
This delivery was extremely important. My sister had to put her dog down, and it meant a great deal to me that the flowers arrived the same day. I paid for expedited delivery with the clear expectation that this commitment would be honored. Not only was the order not delivered as promised, but I also received no communication informing me of the delay or failure.
I attempted to resolve the matter by calling the customer support line. Their automated system stated that a live representative would contact me, yet I have received no follow-up. This lack of communication and failure to provide the paid service is unacceptable.
The flowers were delivered two days after the expected delivery date, and they were not in the best shape. The overall experience, lack of customer support, lack of communication, etc., should be a huge red flag for future customers.
This is a dishonet and corrupt business!!
I ordered treats for a cousin, he got out of the hospital early so I tried to contact them for a chance of address. They claimed someone would get back to me but never did
Then I asked for a cancellation and that did happen either, in fact I never heard from the company. DO NOT ORDER FROM THIS COMPANY, YOU WILL BE SORRY!!!!!!!!
We have family that live in Taos and have historically struggled with flower deliveries over the years. A situation arose where we wanted to send flowers, so we placed the order on Sunday evening and received notice that they were delivered first thing Monday morning. It couldn’t have gone smoother. Flowers were beautiful!
Order was not delivered at promised time. Then they couldn't find my order. Now they are not answering phone calls, emails or chats. Horrible service. Not one service offered was fulfilled. Buyer beware.
This company is a scam, it advertises as "Sunny Florist" a local florist located in Canton, Georgia with a picture of a woman arranging flowers giving the impression she is the local owner. Instead your phone is redirected to an 800 number listed as "Blossoms" with no address. I gave two days delivery notice for a flower deliver in Canton. Flowers were never delivered and their customer service simply said they are out for delivery but could not contact the delivery driver. They never called back. This NOT a local canton vendor. I finally contacted Flowers Florist a local vendor and the flowers were delivered the same day. They attempted to trick the wrong person, I am an attorney and fomer law enforcement officer and I will get my money back.
I strongly advise against using this flower service. I wouldn't want anyone else to endure the same ordeal I faced. They appear to be a deceptive company masquerading as a real business. I placed an order for flowers and balloons to be delivered by a certain time and date, paying extra for expedited service. The flowers arrived four days late, and there were no balloons. The arrangement looked subpar compared to what I had chosen. I attempted to cancel when the delivery was supposed to arrive, but I was informed it was too late. I am disputing the charge with my bank and have reported them to the relevant authorities. They even had the nerve to add a tip fee that I never approved and that they certainly did not earn! I'm frustrated that they can still market themselves as a legitimate business!
This service is untrustworthy! I paid for expedited delivery by 1:00 pm, yet by 4:45 pm, the flowers still hadn't arrived. When I attempted to cancel, they informed me it was too late. Additionally, they charged a tip and handling fee that was not mentioned upfront. I have reported them to the appropriate authorities. Avoid using this service! Consider yourself warned!
I ordered flowers for my wife's birthday to be delivered at her workplace, providing a full week in advance for the delivery on her special day. When I checked the status online, I found that the order was untraceable. After contacting the support team, I was informed that the delivery was scheduled for the day after her birthday! I received no clear explanation for the delay, and was told it was being sent via a courier service, which undermined the promise of a local shop and same-day delivery. I will be seeking a refund and disputing the charge.
No he visto las flores aún, así que mi calificación podría cambiar. Sin embargo, el servicio hasta ahora es deficiente. No me informaron hasta después de realizar el pago que la entrega sería en los próximos 3 días, en lugar del día que solicitaba. Nunca recibí un correo de confirmación y no he tenido actualizaciones sobre cuándo se realizará la entrega.
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Sunny Flower Delivery is committed to quality and service. Our guarantee is our personal commitment to our customers to create long term relationships. Your satisfaction is our Number One priority, not just because it’s our job, but because we really do care.
We understand the importance of every floral order. For over two decades, Sunny Flower Delivery has taken great pride in our unbeatable commitment to customer satisfaction. From our family to yours, we thank you for entrusting us to deliver your flowers. We promise to do our best to satisfy you!
We send flowers to most any location, and we have relationships with both local florists and flower growers. Not only does this help ensure the gifts you send are delivered on time, but it also means they are as fresh as possible and deliver a great value to both the receiver and the person who sends flowers. Our customer service team is standing by to help you with any order. Whether you’re sending a dozen roses to celebrate your love or a gift basket to congratulate a co-worker – if you have questions, our team has answers. Just call (855) 874-5781 or place your order online. We will help you find and deliver the perfect flowers, plants, or gift to celebrate life’s most meaningful moments
You’ll find bouquets for all occasions: birthday flowers, anniversary flowers, Just Because, New Baby, Love & Romance, I’m Sorry, Get Well, and Sympathy. And we also have the right flower arrangements for all holidays: Christmas, Easter, Thanksgiving, 4th of July, Valentine’s Day, Mother’s Day, Father’s Day, and Halloween. We offer many different rose colors and flower arrangements: red, pink, yellow, peach, purple, and white. Whether you’re looking for a flower bouquet or a potted plant, our variety of flowers and gifts provide you plenty of choices. Same-day flower delivery is available throughout Spring, Winter, Summer and Fall. All you have to do is place your order by 2:00 pm of the recipient time.See more
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