superprof.co.uk

3.7
3.7 Based on 20 reviews

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Average Rating

3.7

/
5

20 Reviews

5 Star
50%
4 Star
8%
3 Star
0%
2 Star
0%
1 Star
42%

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Neil Hughes
An outstanding platform for tutors and learners.

This platform is exceptional for both tutors and students. It has enabled me to thrive as a tutor and gain valuable experience. Setting up an account is straightforward, and the status system ensures that your efforts and commitment are recognized!

5
Date of experience: Jan 09, 2026
Adrian Adams
Unfair charges to contact a tutor

It's frustrating that you must pay just to reach out to a tutor. It doesn't make sense since you also have to cover the cost of the tutor's lesson, in addition to a steep £39 fee labeled as a "student pass." The process is misleading; when you request a tutor, it appears as though the £39 goes toward a lesson, but that's not true. This confusion seems to be part of their marketing strategy. I strongly advise against using this service.

1
Date of experience: Dec 24, 2025
Orville
Payment Transparency Issues

The payment required to contact a tutor only became apparent after entering all my information, which felt misleading. I genuinely want to learn my subject, but after reading various comments, I realized my concerns were justified. It seems the tutors promoted to encourage subscriptions are not always available, leading to a situation where I paid £39 to message a tutor who wasn't accessible. In the area I was interested in, there were few tutors; only one seemed competent, while the others lacked experience. Without knowing if the chosen tutor would be available before making the payment, I've decided not to proceed.

1
Date of experience: Dec 18, 2025
Horace
Disappointing experience with refund process

I subscribed and canceled within 10 hours, but when I requested a refund, they showed no concern for returning my hard-earned money. I strongly advise against using this platform; it feels like a scam.

1
Date of experience: Dec 10, 2025
Tyra Walker
Don't be fooled by this deceptive service!

Be aware that this online service tricked me into paying for access to a website that was supposed to be free. They claim refunds are possible, but that's not true. They will do everything to avoid returning your money, but don't let that intimidate you! I recommend contacting your bank to dispute the charge, which worked for me! Be sure to provide proof of the services they promised, like a variety of tutors, which is false. Clearly explain to your bank that what you paid for was not delivered, and document everything with screenshots. Stay confident—reach out to your bank first and foremost! Don't allow this deceptive service to take your hard-earned money.

5
Date of experience: Dec 06, 2025
Tanner Butler
Highly misleading

Highly misleading - you're charged £39 just for the ability to search for tutors. This is not how other platforms operate, leading you to think you're only sharing banking details for when a tutor is accepted and a lesson occurs. When I requested a refund without using the service, they created a fuss. Avoid this platform - many others don’t engage in such practices and don't expect their teachers to work for free. They deserve compensation!

1
Date of experience: Dec 02, 2025
Agnes Cooper
Superprof.co.in is an unreliable platform.

Superprof.co.in lacks authenticity, with profiles appearing fake and no genuine teachers available. Students face initial charges, followed by additional fees when enrolling in classes. The instructors are non-natives with questionable credibility. It's advisable to steer clear of this platform to avoid potential scams. There is no contact number, and responses are slow and unhelpful.

1
Date of experience: Dec 01, 2025
Dimity S.
If I could give 0 out of 10, I absolutely would.

If I could give 0 out of 10, I absolutely would. Like others, I found the site to be very misleading - I believed I was providing my details and banking information for secure payments for booking a class. It turned out to be a £39 monthly subscription! When I realized this, I canceled, but I'm not being refunded despite never booking a class. This feels like a scam. Avoid this platform.

1
Date of experience: Dec 01, 2025
Ulysses Cooper
Outstanding support

An excellent platform to connect with students worldwide!

5
Date of experience: Dec 01, 2025
Nathanael
A disappointing platform.

This platform is disappointing. The profiles seem fake, lacking genuine teachers. Students face initial charges and additional fees when they join classes. The teachers are often non-natives with questionable credibility. It's better to avoid this to prevent being scammed. They don't provide a contact number and are slow to respond.

1
Date of experience: Dec 01, 2025

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