Name: swaggle.com.au
Telephone: 000000000
Rating: 3.8

olive wade Guest

good service online and free postage. dogs like biscuits,always wanting some very good price for a 1

good service online and free postage.
dogs like biscuits,always wanting some
very good price for a 10kg box,cheaper than a 5kg box of other brands.
yes i would recommend these biscuits and the company

Date of experience: Feb 15, 2026

aldd Guest

3 weeks ago

CHECK YOUR JUNK MAIL FOR THE REAPTEDDEVLIERY!!!!!!! OR THEY WONT CHANGE ADDRESSFOR U!!AND THEN ITS A

CHECK YOUR JUNK MAIL FOR THE REAPTEDDEVLIERY!!!!!!! OR THEY WONT CHANGE ADDRESSFOR U!!AND THEN ITS ALL YOUR FAULT THAT U DIDNTSEE THE REMINDER EMAlL. beside some of the customerservice, the rest is good and nice and helpful.

Date of experience: Feb 06, 2026

Danna Turner Guest

2 months ago

Steep price increase without confirmation

During a repeat delivery, the price per item surged by 50%! There was no confirmation to check if I still wanted the order at that inflated price. I tried to cancel via chat, but it failed. I emailed for cancellation but got no response, and now the order is processed. I suggest avoiding this service unless you're ready to keep an eye on prices and deal with poor customer service.

Date of experience: Dec 07, 2025

Andrea Sanders Guest

2 months ago

Dramatic price hikes with no customer support

I had a repeat delivery, but the price per item increased by 50%! There was no confirmation asking if I still wanted to proceed with such a drastic price hike. I quickly tried to use the chat option to cancel the order, but it didn't work. I sent an email to request cancellation, but received no reply, and now the order has been processed. I recommend avoiding this service unless you are willing to constantly check prices and deal with unresponsive customer support.

Date of experience: Dec 05, 2025

Gertrude Guest

3 months ago

Delivery issues with the courier service

They use a courier service that requires me to pick up from a store. I paid for delivery and was home, yet my order ended up far away. If I wanted to pick up in person, I wouldn't have paid for delivery.

Date of experience: Dec 02, 2025

RW Guest

3 months ago

Communication issues need improvement

I ordered items understanding delays might occur due to the Black Friday and Cyber Monday period. One part of my order arrived, but the other is still marked as 'shipping information received'. The courier informed me that the second parcel hasn't been scanned yet. I attempted to contact the service for help, but it was nearly impossible. The chat feature just reloads the page, and I got no response on social media. Emailing resulted in a generic reply with no follow-up. After a lot of effort, I finally managed to get assistance through another platform, and the remaining order was delivered after a long wait.

Date of experience: Dec 01, 2025

Suzanne Guest

3 months ago

Highly efficient!

I placed my order on 12.11, and by 14.11, I had my parcel with the correct items! They are efficient, and their prices are competitive.

Date of experience: Nov 23, 2025

CL85 Guest

3 months ago

User-friendly website.

The website was straightforward to navigate. I quickly found what I needed, and the prices were fair.

Date of experience: Nov 22, 2025

Charlie Howard Guest

3 months ago

Unresponsive customer service

I obtained pet insurance a few months ago and filed a claim over a month ago with no updates. I’ve been trying to call for hours without any answer. I even tried to request a callback but have not received one. Emails go unanswered. I now want to cancel my policy, but I have to use the same unresponsive phone number!