Review Time
I've used Kitty Angels a few times now and they provide a great service. Amazing communication and updates when they visit and take care of our cat. We have a very shy cat, but the angels do such a good job that she is quite comfortable interacting with them.
I've used Kitty Angels a few times now and they provide a great service. Amazing communication and updates when they visit and take care of our cat. We have a very shy cat, but the angels do such a good job that she is quite comfortable interacting with them.
Used Kitty Angels for years without a problem but most recently I returned from holiday with three cat trays that were so dirty, my cats decided to poo on my carpet instead. Now I understand that cats can sometimes go to the toilet somewhere other than the tray, but my argument is that if they’d been cleared properly the cats would’ve used them. It had been less than 24 hours since the last visit so there’s no way 2 cats can drench 3 trays in that time. When I approached Kitty Angels about it, they said they had done their job properly, but there’s no way they could have. I’ve had cats all of my life and understand their behaviours and my parents are also cat sitters in a different location and completely agreed that there’s no way the trays were scooped properly. Another sign is that I left one and a half bags of clean cat litter and the half bag was hardly touched in 3 days of visits. I expected the new bag to have been opened if the trays were being cleared properly. The reason for my bad review is just the lack of accountability or apology. I understand mistakes can happen, maybe the person visiting is new or isn’t familiar with the how the wood pellet litter clumps but to just be told I am wrong is completely unacceptable so I won’t be using their services again.
The best cat sitting service we have ever used.Kind and attentive.Great communication. Give out meds. Sot of injured cats with vet appointments whilst we were away and kept us updated at all times.They went over and above what we expected.Brilliant service.
Kitty Angels looked after my elderly cat while I was away. She is on medication and I had her from a cat sanctuary, so she did not have a good start in life, and she does not take to strangers easily. Laura looked after her for me and she was superb. She quickly built up a rapport with my cat, which both surprised and pleased me. I received regular update reports and short videos - both of which put my mind at rest and were good to see.I would have no hesitation in using them again. They provided a comprehensive and excellent service. I could not recommend them more highly.
First time we have been able to go away together since one of our cats, Daryl, was diagnosed with diabetes. It was our daughter that found Kitty Angels. What a revelation it has been. Wonderful Gemma kept in touch every step of the way. She won the cats over with her dedication and care. I can recommend wholeheartedly.
I’ve now had Liz from the Central Birmingham Kitty Angels team look after my two cats several times, and I couldn’t be happier with the service. The customer care is incredible; far better than anything I’ve had before, and genuinely more affordable than other options like Rover.com.Liz is extremely professional and reassuring. During our first meeting, she came with a carefully planned list of questions about my cats, which instantly showed how thorough and prepared she was. It was very reassuring, and she also took the time to answer all of my questions. Every visit comes with plenty of photos and a detailed report, which I really appreciate.One of the best parts about Kitty Angels is the consistency; you get the same person (or someone from the same small team), so they really get to know your pets and their routines.I highly recommend Kitty Angels, and especially Liz. I always feel completely at ease knowing my cats are being well looked after.
The kitty angels are the purrfect name as this company goes above and beyond putting your cats needs first and putting you at ease to leave your fur babies in their care! They are prompt with their responses and updates with pictures so you can see how they’re getting on. They’re professional and respect your home and space. Amelia, our latest sitter even helped us check out a possible leak we had in our flat and kept us updated. They go above and beyond what you ever imagined of a service like this as we are pretty new to the whole thing. We have now used this company three times, twice for two week periods and I can honestly say it’s the best thing for your pets. So much more chilled out in their own home, the kitty angels respect that each cat is their own individual and adapt to their needs when approaching them. I would definitely recommend :)
Just back off holiday and once again Kitty Angels looked after my cats. A really excellent service, caring and professional. When we had problems with our return journey being delayed they stepped in to do an extra days cover at short notice so I knew my cats were looked after even when our flight was cancelled.
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Kitty Angels premier cat sitters, located in Birmingham, Black Country, Kidderminster, Milton Keynes, Sheffield, Solihull, Tamworth, Telford & Warwick
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