Review Time
I fear a scam. I placed an order and they were sure quick to charge my credit card. However, several weeks later I have not received anything at all. There is no telephone number for customer service and my e-mail requests for information send me back a message that they were undeliverable due to the address I was trying to send them to.Do not fall for their BS. I doubt it's even a real company. Notifying the Attorney General of my state.
This is not my first order. I have ordered a dog collar and watch in the past. The quality of the products is acceptable/good for the price. The problem I had is that I received my order after 3 weeks. The other order was fine and arrived quickly. I contacted the customer support and they apologized due to the usual number of orders they had received at the time. I would recommend hiring part-time fulfillment employees when your company receives a high flow of orders so delivery times don't get too delayed. Please consider this in future... Thank you for your service.
I bought a dog harness on this website. I do a lot research on prices before I buy a product and their prices are quite similar and sometimes even more affordable than Amazon. They also offer Free shipping which is great (at least when I made my purchase). I had a question about the product size and their customer support got back to me within 24 hrs (my personal meter for good support) Overall I had a good experience with this company.
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