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Our Swan Hellenic cruise around Svalbard was nothing short of extraordinary. From the moment we stepped aboard, we were greeted with warm hospitality and first-class service. The staff were incredibly attentive—always anticipating our needs and going above and beyond to ensure every member of our extended family felt comfortable and cared for.The accommodations were wonderful—elegant, spacious, and thoughtfully designed for both relaxation and adventure. Every detail, from the cozy bedding to the panoramic views, added to the sense of being somewhere truly special.Exploring the stunning landscapes of Svalbard—glaciers, fjords, and Arctic wildlife—was an unforgettable experience. Each day brought new moments of awe, made even more meaningful by the knowledgeable guides and expert-led excursions.This cruise wasn’t just a vacation; it was a once-in-a-lifetime journey we’ll all treasure forever. Thank you, Swan Hellenic, for an amazing Arctic adventure.
We travelled with Swan Hellenic to Svalbard for an Artic Cruise on SH Vega. This was our first cruise and while the ship was large it only has 149 passengers which gives it a real personal feel.The whole experience was unbelievable. All the staff were absolutely wonderful and attentive including the Captain who was happy to share his time with guests answering questions and his experiences of the many trips Swan Hellenic offer. The expedition team were very knowledgeable and the lectures they gave were extremely informative and interesting. They also gave so much of their time answering our questions. A special thank you to some team members we saw regularly, Ferdie who’s team made sure we were so well looked after, Paulina made our zodiac tours interesting and so much fun and Rolando who looked after our cabin meticulously.The expeditions were great and a mixture of land based tours and zodiac rides. The wildlife and glacier scenery was so unique and like nothing else I’ve seen anywhere in the world. Some of the areas we visited were breathtaking. We had the most amazing polar bear encounter in the early hours as it feasted on a dead sperm whale, this felt like a once in a lifetime experience. The ship and cabins were so clean and modern. The food was amazing and fine dining quality. I would highly recommend Swan Hellenic and I wouldn’t look beyond them for the Antarctic cruise I would like to do.
Swan Hellenic's SH Diana, crew, and expedition team all worked brilliantly in providing a full, engaging, and inspiring Arctic experience. Everyday was a engrossing experience shared by the guest and crew. Lectures were contextual to the experience and had excellent content. Meals, cabins, and daily operations were 5 stars every minute.
Kayaking in the Arctic was on my bucket list...and on Swan Hellenic's SH Vega, I was able to mark that goal complete. By circling a section of the Svalbard archipelago and stopping off in fjords for Zodiac excursions near glaciers and landings for hikes on the arctic tundra, the cruise presented an awesome glimpse of life at the top of the world. The enthusiastic excursion leaders were personable, knowledgeable and professional and did everything they could to keep us safe and informed. We saw polar bears, walruses, seals, reindeer, caribou and even an arctic fox not to mention tens of thousands of birds. The intimate ship was immaculate and handled the one day of 10-foot seas with ease. The crew-- from the super friendly captain to the diligent cabin steward-- made this cruise so pleasurable. The food was delicious and served by an incredibly attentive waitstaff. I especially enjoyed the onboard laid-back vibe-- no need to get dressed up for dinner or be forced to dine at assigned tables or times. No, we were there to experience the Arctic in all its icy, snowy splendor. The parkas we were given to keep for good often got wet in the Zodiacs, but they kept us dry and warm. I am not a cruise person at all-- I hadn't been on a cruise ship in over 40 years-- but this experience was a memorable one. To get up close and personal with the stark, barren, other-worldly landscape was a trip of a lifetime for me, made even more special by the opportunity to kayak among the ice floes.
Experiencing some of the most amazing places in the world, on a Swan Hellenic cruise, has changed my life. I selected Swan Hellenic based on the itinerary, the intimate size of the ship and the beautiful, modern ship and cabins. I’ve returned 4 times based on the amazing crew and the exciting destinations and experiences.Captain Lyubomir Garciyanov (currently on Vega) is so engaging, approachable and goes above and beyond to insure clients are happy and have the opportunity to “See what others don’t”. This leadership permeates throughout the staff. Everyone works very hard to make sure your guest experience is exceptional. The ship feels like home. It’s extremely comfortable, well maintained and the food is always delicious and varied.
This is an amazing cruise ship! The cabin was spacious with lots of storage room. The gym and the spa were nice. The outdoor hot tub and the pool were available most of the time when we were on board. The crew and the expedition team did a great job to serve all of us. The wait staff were extremely kind and attentive. The excursions by the expedition team were very thoughtfully and safely planned. We totally appreciated the hard work they put in and enjoyed it immensely.
Amazing trip to Arctic made even more amazing by the knowledgeable and personable expedition crew who couldn’t do enough to make sure that we had the best experiences possible. Guest lecturers really enhanced our experience. The cabin was spacious with loads of storage and kept clean by the wonderful hotel team who nothing was too much for! The food and service was second to none, delicious, healthy and varied served to us by the lovely restaurant staff who could not do enough for us and remembered our preferences from the first night. Being on such a small boat was an absolute pleasure and meant that we got the opportunity to get to know fellow guests and staff and despite being small it never felt crowded. Swan Hellenic clearly employ the best which makes for the most amazing trip!! Don’t hesitate book with Swan Hellenic you wont regret it!
What a fabulous experience. Understated elegance! The Staff, the ship, the crew, the guides, the food, can't say enough. The lectures and knowledge of the guides and of course the scenery....I would definitely cruise with Swan Hellenic again!
A terrific expedition trip! Small number of guests, very attentive staff, very interesting ports of call (sometime riding in Zodiacs, sometimes tenders & sometimes walking off the ship to get to our destination.) Excursions were varied & fun!Evening talks were very interesting. Food was delicious, and Guides were great.
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