Review Time
Our Arctic experience We have just had the ultimate trip of a lifetime and totally recommend SH Vega and their crew. We were on suite 625, spacious well laid out, plus added touches, like a log fire, that you don't experience else where, our Stewardess Myrish, always left the suite beautiful with added personal touches Rene, our evening entertainment, he is a very talented man, request's we're not an issue The bar staff, Alan with his very competent members, always asking wether they could assist The dinning room level 4and 7, not sure how Swan Hellenic are able to select such fantastic stall, there are just to many to name and not wanting to forget anyone, brilliant The expedition stall, so knowable and skilled in handling all passengers on zodiacs in sometimes tricky conditions we're great and talking with them during their cruise, always willing to assist and correct answers My most praise goes the Captian and head Chef The Captain, wether giving a presentation or conversations with the passengers always eliminated, we would enjoy another cruise with him at the helmThe Chef, the meal presentation and selection would be hard to find in some highend restaurants, each evening would come through the restaurant and ask about the meal, if any changes could be made, dedicated to his profession We can not leave without mentioning Dr Mish, ( hope we got that right), always caring and around passengers answering any queries that they may have Thankyou for the Experience Warren Lynn Affleck
We booked a balcony cabin on SH Diana (operated by Swan Hellenic) for 14 night Arctic Cruise in Svalbard, Greenland, and Iceland, scheduled for 16 July 2026. We paid 20% deposit in June 2025 and continued to plan and book non refundable accommodations and sightseeing activities in Norway and Iceland, before and after this cruise. Unfortunately we opted for non refundable accommodation bookings because Europe, especially Iceland, is extremely expensive. Anyway in the end of Aug 2025, we suddenly got an email from our travel agent, Adventure Life, saying, Swan Hellenic cancelled this cruise. We were encouraged to take another of Swan Hellenic's similar cruise at a later date. Taking full refund was also an option. Since we were already heavily committed with non refundable bookings (worth approx A$10k) , we could not take Swan Hellenic's other cruise offer. Even then, it was extremely difficult to find another cruise to fit within the time frame we had. It was a nightmare! Plus we still had to cancel/rebook a couple of things, which set us back approx A$ 2600.Though we did have travel insurance - they did not accept our claim, because the cruise was cancelled because of "operational reason". That is Not a covered reason!Hence, Swan Hellenic is highly unreliable, in our experience. What a waste of our hard saved money!!
A unique small ship cruise with experienced and helpful explorer team to venture in to the desolate Canadian North filled with awesome sights of dramatic glaciers, ice bergs ,stunning scenery of hills and mountains with polar bears, muskox, seals, walrus, fox, hare and a peek at 4 narwhal with lots of birds Amazing lectures on history, culture, mammals and wildlife of the North. A truly wonderful experience helped by the generous assistance of all the crew And of course a terrific northern light show to cap off the trip. Perfect weather
My husband and I cannot say enough good things about this cruise. Greenland and Iceland were magnificent. The cruise ship staff were exceptional. The food was beyond outstanding; one could tell that the chef took great pride in it. The excursions to the shore were perfect. The lectures were wonderful. The rooms were great and the views--unbelievable. This was a trip of a lifetime. (Even the weather was perfect, but I don't think we can credit the cruise line for the weather). We loved, loved, loved this trip and this cruise ship. (Although we have not been on a lot of cruises, we have traveled extensively; we are picky people. So this review is genuine--it was simply a wonderful trip)
We had a wonderful trip. Perhaps it made it even better as we did a trip in February on the SH Vega. Many of the staff remembered us from the previous trip which made it very special . The service was great. I could not fault anything. I turned 77 on the 2nd day in and did the polar plunge. A wonderful experience.
The ship SH Vega radiated a cozy and homely feel from the time we stepped on board. The personalized and warm service by the officers and crew and the hospitality staff made our stay extremely comfortable. The expedition team led by Nikki was absolutely professional in everything they did and the daily briefings were very informative and insightful. Attention to detail on all matters, and especially safety, was just superb. Overall, an experience of a lifetime and we look forward to the next SH cruise.
The Cruise Ship is just exotic & luxurious. A monster in cutting through the ICE.The Captain & his senior team were so down to earth and available to their own team and the customers, all the time. Very intimate experience.The Cabins were luxurious with all thinkable amenities & well kept by HK throughout the ten days.Dining in regular room and outdoors @ Swimming pool when it was sunny & bright were always a looked forward to events. Food was great, too. We vegetarians were lovingly taken care of.The Expedition team was exceptional with an able team leader and well versed experts & special invitees. Such humane experience and we learnt a lot from them - topics covering Geology, Ecology, Botany, Zoology, Greenland and its brief history & immediate future goals (courtesy ex PM of GL), Culinary expertise from Michelin star chefs ---.The briefings were to the point, safety given utmost priority and we could achieve almost everything planned barring one event because of ill weather.The Observation Deck - the HUB of all our meets and briefings/lectures is a wonderfully laid out place. We spent more time here than the cabin, meeting and getting to know each other. Wonder co-cruise mates from USA, Canada etc. We ourselves were two couples - senior Indian citizens, ticking off our bucket list in retirement.The polar plunge was a surprise event and only we two menfolk did it along with 27 others. Is a chilling experience - rest assured.Didn't spot many wildlife. Personally, I am happy because it gives me equal pleasure seeing them on videos and not disturb them in their habitat. GL is one of the last natural places in this Earth - let us NOT leave any footprint here.Once again, The Captain of the Ship is such a delightful person and leads the team with such simplicity & humility. His command is omnipresent everywherre by the crisspness of servie & experience. Lastly, the Crew was friendly and participatory, always.Score 5 on 5.Next, Antartica Cruise in Feb 2026.
Claim your business profile now and gain access to all features and respond to customer reviews.
Cultural Expedition Cruises
yesplease.boats
airbusinessclass.com
thetravelbookings.co.uk
leshuttle.com
oneworldtravels.us
reservationsdeal.com
authenticitalyadventures.com
boraborabound.com
shoreexcursionsgroup.com
backroads.com