Review Time
From offering opportunities to obtain autographs from big names to providing amazing customer service, SWAU is a trustworthy source for collecting.For example, they recently had a signing with Winona Ryder, someone who's never done a convention or private signing before. This was an amazing name to add to a collection. I'd sent in a Stranger Things poster for her to sign. While they were arranging a date for Winona to sign for them, SWAU offered signings with several other Stranger Things cast members. I bought autographs from those individuals as well.The signing with Winona happened recently and when I received my poster back, I was dismayed to find signatures for two of the cast members I'd paid to have sign it were missing. I contacted SWAU with receipts and pictures of my poster and they promptly refunded my money for the missing signatures.That's great service!
AVOID AVOID AVOID lost my item and not even offering refund £217 out of pocket AVOID Don't chance it. They delete and block anyone on Instagram Edit. As your reply untrue. You say you correctly shipped item.. you did, shame it wasn't my one. I edited my order ONCE from a stock photo to one i'd send in. You said no problem and advised me address to send it.YOU lie to cover your mistake. I didn't alter many times, once and that was a year plus before cut off. I asked to send in my own item for signature. You said yes. I posted to America at my expense £23. You acknowledged receipt.email to prove. A year and half later I receive wrong item. You admit YOUR mistake,lost my item and offer me a $10 voucher! If I send item received back I got no signed item, loss money for postage times two. £46. ...you expect me to except $10. Then imply I'm unreasonable. Everyone read the 1 star reviews which there are plenty of hidden. All say terrible service when goes wrong. Don't chance it. I'll continue telling everyone Instagram etc as poor service. So far had many conversations on DMS insta everyone with same story. A few people of warned off so have saved their disappointment. Carefully read reviews before parting with a lot of money. Often waiting years for items. I think the lies in your reply here say it all. Got the emails to prove it.
I’ve purchased from SWAU more times than I can count and never had a negative experience. They’re a great place to get autographs from your favorite celebrities. My most recent purchase was a pre-order autograph and I received it within a week after the celebrity signing was complete. Would highly recommend them to anyone.
Bought 4 items through the SWAU Auction website and received swift shipping on my items which arrived safely! I like how they use UPS for their shipping which does great job getting my items to me quickly. Best in the hobby in my book!!!!!!!
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SWAU connects fans to their favorite celebrities with autograph opportunities from Star Wars, Marvel, DC and more. We help bring your favorite stars to the world's top comic conventions, and offer monthly auctions, autograph authentication and engaging online communities to collectors worldwide.
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