Name: swisscubancigars.com
Telephone: +18503644421
Rating: 4.6

Reuben Baker Guest

A Frustrating Experience

I am writing this review due to my ongoing issues with a vendor regarding a significant payment of over US$5,000 I made three months ago. I transferred this amount to a company for a cigar purchase, and although they acknowledged receipt after numerous reminders, I have yet to receive my order or a refund. My attempts to contact them via email have been ignored, and their phone line is unresponsive. I have seen other negative reviews about their operations, which raises concerns about their legitimacy. I would advise potential buyers to exercise caution.

Date of experience: Dec 14, 2025

philow21 Guest

2 months ago

Prompt Notifications and Excellent Service

I found some cigars that were out of stock, and the team promptly notified me when they were available again. The shipping was quick and included tracking. This is my fourth order, and I can highly recommend their service.

Date of experience: Dec 13, 2025

Maxloggan73 Guest

4 months ago

Excellent Service and Fast Shipping

I wanted to purchase some cigars that were out of stock, and the team added them to a watch list, notifying me promptly when they became available again. The shipping was quick and included a tracking option. This is my fourth order, and I highly recommend their service.

Date of experience: Nov 03, 2025

KnoknoLeJackie Guest

4 months ago

Fantastic Service

The response was quick and very accommodating.

Date of experience: Oct 13, 2025

Alexandria Price Guest

4 months ago

Good Packaging

The packaging was solid, and the pricing is reasonable, but the cigars taste a bit too young.

Date of experience: Oct 12, 2025

SH Guest

4 months ago

Top-Notch Cigars

This has been the best international ordering experience I've had. The customer support was very helpful with customs inquiries, and the products were well-packaged. Most importantly, the quality of the cigars is excellent. Thank you!