Review Time
Ordered a gas can and received a receipt on the website but never received a confirmation email. I checked that the email I entered was correct and checked my spam folder, no email to be found. I checked the website again and was only able to find my receipt with no order status details. After a few more days the pending charge fell off my bank statement. I’ve tried calling multiple times only to go straight to voicemail. And my emails have gone unanswered. I was left with no choice but to order from a different website. Customer service is nonexistent if the company even exists anymore.
I ordered a pair of their Swiss KS90, Gen 1 combat boots, and I'm in love with them. It's my very first pait of boots, and I wear them every chance I get. And my experience with the company is great; my order was insured, and the only issue I had getting the item was due to the carrier, rather than the company itself. The boots were in good condition too, all I had to do was a bit of cleanup on them, and they were ready to wear. For the price and quality, I'll be happy to purchase from them again in the future.Up above on the Trustpilot page, it mentions they may use unsupported review invitation methods. I don't know the details about that, but all I experienced when being asked for a review was an email with some links to do so. I was not offered any incentive or similar, if that's something that may worry you.
I’ve bought a few things from them over the time. I bought a Vegetato jacket, which, while awesome, had proved to be one of the most bizarre garments I’ve ever owned solely in the way it is cut. Bought some Swiss KS90-2 boots, also super good, very comfortable, except for the fact the tongues are crooked and I can’t get the dang things to be straight! None of this is fault of Swiss link, their free shipping policy is absolutely awesome, customer service is good, friendly, and generally speedy. Website is well sorted, and, there’s good variety of things.
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Swiss Link is a specialty retailer based in Chico, California, offering genuine imported Army Navy goods and survival gear from around the world. Our product line includes authentic military surplus, NATO-style Wavian USA fuel cans, and StormBags by StormTec USA, catering to enthusiasts of European militaria, outdoor adventurers, and survivalists. Known for competitive prices and unique, high-quality items, Swiss Link aims to provide unmatched selection and service for customers seeking hard-to-find surplus gear shipped from the USA.See more
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