Review Time
Our company has been a business partner with Tabby, however the recent experience has been extremely disappointing.
Since 1st February, we have continuously been informed that an internal review would take around 30 days. Now, after more than a month, we are again being told to wait another 30–45 days without any clear explanation or transparency.
During this time, all payments have been frozen and services disabled, which has directly impacted our business operations and cash flow. What is most frustrating is the lack of real communication support repeatedly provides the same template responses instead of meaningful updates or solutions.
As a partner, we expect professionalism, transparency, and accountability. Unfortunately, the current handling of this situation reflects poor senior management coordination and ineffective partner support.
We hope Tabby improves how it treats its merchants and provides clearer communication instead of prolonged uncertainty.
Worst customer service ever. They just wanna hang up the call and give good review thats it. They tell something over the call and then next time we call they pretend as if they do not know.
Tabby is the worst experience simply they put collection charges
0567824563 my number if you can resolve. Firstly they told u just pay your balance due we will write off collection charges charged to you but after paying people are not caring just pretending like i dont know.
"I am extremely disappointed with Tabby's service. I took the initiative to pay off all my remaining installments in a single lump sum to ensure a clean record. However, instead of rewarding this promptness, Tabby blocked my account without any clear explanation. It is frustrating to be penalized after fulfilling all financial obligations ahead of time. Customer support has been unhelpful so far. If settling debts leads to account restrictions, it defeats the purpose of using the platform. I hope this is resolved immediately."
Thank you Tabby for your installment plan hassle free online shopping ,its a great opportunity to buy gadgets/items apparel on flexible terms using tabby ,hopefully there is long term options for 12 months payment on higher amount items .thank you tabby 🥰😍
Tabby needs to update their terms and conditions. As I was a victim of fraud company, I have asked tabby to cancel the transaction, which they refused because they dont have the option to cancel. Asking the merchant to cancel the transaction made is also impossible. They have refused to cancel and also telling me that they do not have this option. It was so confusing and frustrating. Tabby should have other ways to protect their client. I will stop using their service now.
Extremely disappointing support experience! I have reached out more than 10 times regarding my refund. Despite providing all necessary proof, they refuse to acknowledge it. I've been in constant contact with the support team, but no one has been able to assist me. I’ve requested to speak with a manager multiple times, yet no one has returned my call. Since December 28, I've been waiting for my refund, and the billing remains unresolved. I've already made my first payment and am even paying a monthly subscription fee, yet I am treated this way. It's incredibly frustrating!
Tabby simplifies my life and provides assistance whenever needed. Rather than paying the total cost of my purchase upfront, this service allows me to conveniently split the payment over 4, 6, 8, or 12 months, depending on my preference. ❤✨
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tabby provides consumers across the UAE and Saudi Arabia with the flexibility to pay for their online and offline purchases either in a deferred single payment or in multiple installments. Our mission is to empower consumers to buy what they want, when they want it while staying in control of their finances.
We are the first licensed FinTech company providing a Buy Now Pay Later (BNPL) solution across the GCC. Our growth has been driven by a strong team with deep industry knowledge and excellent support from key investors.
The tabby team is made up of talented individuals with diverse backgrounds and we're working hard to bring the future of payments to your doorstep.
The company operates out of Dubai, UAE with an office in Riyadh, Saudi Arabia.
تابي تقدم لعملائها في المملكة والإمارات وسيلة دفع مرنة وسهلة لجميع مشترياتهم على المتاجر الالكترونية وحتى في المحلات التجارية. ولدينا طرقتين للدفع عن طريق تابي؛ الدفع لاحقاً وهي دفعة واحدة تتم بعد 14 يوم من عملية الشراء أو من خلال اقساط مجانية.
غايتنا هي تمكين العملاء من شراء ما يريدون في الوقت الذي يردونه مع القدرة على سيطرة أمورهم المالية.
نحن أول شركة تقنية مالية مرخصة في المملكة تقدم خدمة "اشتر الآن وادفع لاحقاً". نمونا مبني على فريق عالي الكفاءة مع خبرة وسعة في مجال الدفعات، التقنية والتجارة الكترونية. ولدينا أيضاً مجموعة من المستثمرين الرائدين في مجال التقنية المالية لدعم هذا النمو.
.يضم فريق تابي مجموعة من الأفراد ذو خبرات متنوعة ونهدف دائماً إلى تقديم مستقبل التسوق والدفعات إلى الخليج
تعمل الشركة من مقرها الرئيسي في الإمارات ولديها مكتب في الرياض، المملكة العربية السعودية.See more
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