tacobell.com

2
2 Based on 784 reviews

The official site of Taco Bell featuring the Why Pay More Value Menu, fast food nutrition guide, Taco Bell locations, franchise information, and career opportunities....

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Average Rating

2

/
5

784 Reviews

5 Star
17%
4 Star
4%
3 Star
4%
2 Star
9%
1 Star
66%

All Reviews

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Review Time

Wanda Vittek
At first our Taco Bell food was terrible especially the tacos. But then two months later it was take

At first our Taco Bell food was terrible especially the tacos. But then two months later it was taken over by another group of Taco Bell employees and boy did things change with the food. Now I have to go to Taco Bell two times a week and pick up my crunchy tacos which the taste is excellent. I do have one problem though and that is with their wrapping paper for the tacos. If you have to travel 10 minutes from your Taco Bell and you get home and you find your tacos stuck to the paper and when you try to lift it out then you're back to heaven your own made tostada. They do need to use a paper for the inside to be moisture proof so that when you take your taco out of it it's a whole taco and you don't have to treat it like nachos by just going ahead and scooping up the insides with the outside of the broken taco shell.

5
Date of experience: Jan 27, 2026
Medea Brooks
Disappointing Nachos Experience

I ordered a plate of nachos but received a small snack portion instead. I specifically asked for extra seasoned beef, extra steak, chipotle sauce, and garlic sauce, but I got none of those. What I received was just chips with cheese and a small amount of steak on top, resembling a tiny snack meant for a toddler. It's unappetizing, and although I'm eating it out of hunger, it's not enjoyable. I will not be ordering from this service again. NEVER.

1
Date of experience: Jan 15, 2026
Eva Kelly
Unhygienic Environment and Poor Service

The establishment was dirty, and the staff spent their time on their phones while wearing gloves, then handling food. This raises serious concerns about cross-contamination, as phone screens are known to be dirtier than toilet seats. The staff seemed preoccupied and did not greet customers, indicating a lack of good service. I would rate this experience lower than one star if I could. They need improved management and oversight, and I believe the health department should investigate.

1
Date of experience: Dec 04, 2025
Penny Wright
Unhygienic and Unprofessional

The place was dirty, and all the staff were on their phones while wearing gloves, leading to cross-contamination. Phone screens are known to be filthy, and the lack of customer greetings was disappointing. I would rate this lower than one star if possible. They clearly need better management and possibly a health department inspection.

1
Date of experience: Dec 04, 2025
darkyrox42
Extremely Disappointing Experience

This location is the worst I’ve encountered. They prioritize drive-thru orders and completely ignore dine-in customers. I am a delivery driver, and along with two others, we had to cancel our orders after waiting 10 minutes without any progress.

1
Date of experience: Dec 04, 2025
Jana K.
Delicious Food Worth the Wait

I really enjoyed the food, and it's consistently worth the wait. The staff members are very friendly and polite when approached.

5
Date of experience: Nov 30, 2025
HC21
Best Tacos at This Location

This location has the best tacos. The manager is very friendly, polite, and always willing to help.

5
Date of experience: Nov 28, 2025
Increase Anderson
Poor Customer Service

I called regarding my application, expecting to speak with the hiring manager, but instead was met with rudeness and indifference.

1
Date of experience: Nov 24, 2025
Palmer Ross
Disappointing Chicken Wrap

The chicken wrap I received was not good. It looked unappetizing, with only a small piece of chicken in a large wrap filled mostly with red cabbage and minimal cheese.

1
Date of experience: Nov 23, 2025
Odette Morgan
Breakfast Hours Not Honored

I work at the airport and only have a short break. My colleague and I waited 10 minutes for breakfast, only to be told it was over, despite being in line the whole time. It felt like we were intentionally stalled.

1
Date of experience: Nov 21, 2025

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Business Details

  • The official site of Taco Bell featuring the Why Pay More Value Menu, fast food nutrition guide, Taco Bell locations, franchise information, and career opportunities.

  • language https://www.tacobell.com

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