tailwindapp.com

4.1
4.1 Based on 121 reviews

Tailwind is the tool that feels like a marketing team. Tailwind’s advanced AI creates powerful marketing automation for small businesses. Tailwind gets you 90% of the way to “done” at every step of creating and distributing your marketing. Start free....

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Average Rating

4.1

/
5

121 Reviews

5 Star
74%
4 Star
5%
3 Star
1%
2 Star
0%
1 Star
21%

All Reviews

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Review Time

Lexi Turner
Very disappointing experience

I had a very disappointing experience. I signed up for an annual plan to use a specific feature, which stopped working after two weeks. After weeks of communication with support, they acknowledged it was a bug. When I requested a refund due to the service being unusable, they denied my request. It's baffling that a company would refuse a refund when their app isn't operating as promised. Terrible customer service. I recommend avoiding this company.

1
Date of experience: Dec 06, 2025
Jodi Rogers
Frustrating experience with support and refund

I had a very frustrating experience. I signed up for an annual plan specifically to use a feature that stopped working after two weeks. After weeks of communication with the support team, they confirmed it was a bug. When I requested a refund due to the service being unusable, they refused. It's shocking that a company would deny a refund under these circumstances. Terrible customer service. I advise staying away from this company.

1
Date of experience: Nov 19, 2025
Sid Adams
Initial satisfaction turned sour due to support

Initially, everything seemed fine, but customer support quickly declined! Their return policy is strict, not allowing any imperfections. We ordered another item and were misinformed about its compatibility. Now, we have to either return the item in perfect condition or purchase a new complete product. I cannot recommend this service.

1
Date of experience: Nov 17, 2025
Linus P.
Disappointing experience with subscription charges

I was thrilled to be a winner of a special program, which included a subscription. However, I was charged for a renewal without any notification. Despite numerous attempts to resolve the issue, the support team has been unhelpful and dismissive. This reflects poorly on both the company and its partners. I urge them to handle my data properly and issue a refund for the charge.

1
Date of experience: Nov 07, 2025
Patsy Morris
Disappointing renewal policy and support

I previously enjoyed their features, but my recent experience with their renewal policy and customer support was very disappointing. My subscription renewed automatically without adequate notification. When I reached out for help, the support representative was rude and dismissive, lacking empathy for my concerns. Good tools require good customer service, and in this case, they fell short.

1
Date of experience: Oct 27, 2025
Alma
Loving the platform!

I'm really enjoying the platform! The scheduling feature is fantastic and significantly improves my workflow. I'm also impressed with the bulk content creation tool, which makes crafting titles and descriptions much easier. Overall, I'm excited about the service and its continuous improvements!

5
Date of experience: Jul 31, 2025
August Morris
Invaluable tool for my small business

This platform has been invaluable as I grow my small business. The design features have saved me a lot of time, allowing me to schedule content well in advance. I highly recommend this service!

5
Date of experience: Jul 30, 2025
Micah Long
Effortless pin posting

I love how easy it is to post pins! The AI generator is fantastic!

5
Date of experience: Jul 25, 2025
Krista P.
Makes Pinterest management a breeze

This platform has made managing Pinterest so much easier. I can schedule posts in bulk and utilize their smart scheduling feature to post at optimal times. It's a real time-saver for busy creatives!

5
Date of experience: Jul 24, 2025
Bobbi Carter
Transparent and trustworthy service

We were unexpectedly charged for a subscription but received prompt support when we reached out. The representative provided thorough details about the refund process, which was ultimately a bank issue. Their follow-up ensured we felt secure using the service. We appreciate the transparency and support from the team.

5
Date of experience: Jun 16, 2025

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Business Details

  • Tailwind is the tool that feels like a marketing team. Tailwind’s advanced AI creates powerful marketing automation for small businesses. Tailwind gets you 90% of the way to “done” at every step of creating and distributing your marketing. Start free.

  • email help@tailwindapp.com
  • language https://tailwindapp.com

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