Review Time
The company has demonstrated unfair practices towards its vendors. My experience as a contractor revealed consistent mistreatment, with frequent payment delays and poor communication. The field manager displayed discriminatory behavior, leading to the termination of diverse vendors. Overall, the service and communication were inadequate, and payment issues were persistent.
I created a fall cleanup task that was approved and supposed to be scheduled, but after 8 days, no one arrived. When I called, I was informed that there were no available workers in my area, and they canceled the task. If they had no resources, they shouldn't have accepted the job initially. Now it's the end of November, and I still can't find anyone.
For two weeks, I've been trying to get my lawn mowed, but they have rescheduled every single day. My lawn is now overgrown, and the teams they send just drive off without doing the work. I was recommended this service but it's been a complete failure. I've attempted to cancel twice, yet I keep receiving notifications that my service has been rescheduled for the next day, but no one shows up.
This service has been the worst experience I've encountered with a lawn care provider. The contractors are unprofessional, and the company avoids taking responsibility for their actions. They attempted to charge me excessively for overgrown grass without properly measuring my yard. They also failed to show up for two weeks. I refused to pay for services that were never rendered. One contractor even used a weed eater instead of a mower, leaving my yard in disarray. The company hires unqualified contractors and does nothing to address issues. If you dispute their charges, they will terminate your service instead of resolving the problem. This entire experience has been frustrating and unacceptable. I strongly recommend avoiding this service.
This company demonstrates racial discrimination. I used to work as a vendor, and they consistently mistreated contractors. Payments were often delayed, and the field manager exhibited discriminatory behavior, terminating all vendors of color. The service was subpar, communication was lacking, and payment issues were frequent.
The customer approved a bid but then demanded significantly more work than was outlined in the agreement. The process turned into a 'second chance offer,' which seemed like a way for the company to avoid paying since I couldn't complete three times the original workload.
The company owes me $400. Their processes are frustrating for contractors. They don't compensate for traveling to properties that can't be worked on due to construction or other issues. It takes time to prepare for jobs that we aren’t paid for. I had a bid that was approved after I expressed my unwillingness to do a certain job, and despite completing the work, the extra funds were not included in my payout. I have email confirmations and documentation, but they are not taking responsibility for their errors.
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