teaflight.com

2.2
2.2 Based on 32 reviews

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Average Rating

2.2

/
5

32 Reviews

5 Star
17%
4 Star
8%
3 Star
6%
2 Star
0%
1 Star
69%

Filtered Reviews

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Review Time

Maverick T.
This service feels like a scam

This service operates like a scam. They incorrectly reversed my name when booking, and when I requested a correction, they tried to charge me an excessive fee despite the airline saying no fee was needed. After several attempts to resolve the issue, the service failed to provide satisfactory assistance. I had no choice but to ask for a refund. They refused to clarify the refund amount and even demanded a hefty processing fee upfront. It feels fraudulent.

1
Date of experience: Nov 19, 2025
Kasey F.
Exceptional customer support

I booked a flight through this service, and when I tried to check in online, there was an issue with my booking reference. I quickly contacted both the service and the airline. While the airline was unresponsive, the support team provided outstanding service! They called me immediately and walked me through the situation, managing to check me in and send my boarding passes promptly. The issue was on the airline's end, but the swift response from the support team was impressive.

5
Date of experience: Nov 19, 2025
Ticket not issued and no refund received

My ticket was never issued and I have not received a refund. I emailed them but got no reply, and the phone number does not work.

1
Date of experience: Nov 17, 2025
Andrea Walker
Mixed experience with a flight booking

I booked a flight through a comparison site for a future date. When my parents arrived at the airport, they faced issues with check-in due to a lack of the correct booking reference. However, everything went well once they were directed to the counter check-in. It was a bit stressful, but it all worked out in the end.

3
Date of experience: Nov 13, 2025
victo00759
Both return flights were received

I booked a return flight at a great price. I received my booking references within a few hours for one flight and within 24 hours for the other. Initially, I was worried I had been scammed, but both flights are confirmed in my airline apps. I reached out to the service for my itinerary, and they provided helpful screenshots, confirming my bookings. I didn't receive traditional tickets, but I verified my flights with the airlines.

3
Date of experience: Nov 06, 2025
Great customer service

I had a great experience with this service; I received my tickets in less than 24 hours without any issues. After reading some negative reviews, I called them right after my purchase to ensure everything went smoothly. I got through immediately, and the customer service was very helpful. Thank you!

5
Date of experience: Oct 31, 2025
Mudassar Khan
I booked a ticket from SG to IN

I booked a ticket from SG to IN. It was significantly less on price. There were a few calls I had to make to the customer care as it was my 1st time, they too did a fad job! Just wanted to share my experience.

5
Date of experience: Oct 28, 2025
Abdel
Terrible choice

This company is a terrible choice. This company is advertised as a preferred choice by skyscanner; no doubt theres a kickback system from all the money they cream off the customer.The initial flight offer is always the cheapest, then when you go and book it, they will say something like the airline has increased the price due to a lot of seats being booked up, but then I thought why not see what other sites are saying. Trip.com kept the price the same and I checked this after I had booked with TeaFlight.That wasnt the end. I always add luggage at a later date just in case my plans change. The luggage was 64 pounds extra compared to trip.com's 22 pounds.I couldnt book this through the website, I had to send an email to request this.Their website is obscure and you cant change your booking or add anything to it.Dont use this service. Its the closest you will get to a scam. They will slowly fleas you and you will end up paying a lot more than if you just went with a normal company.

1
Date of experience: Oct 25, 2025
Bethan Davies
Scam!!!!!! Avoid!!!! Fraudulent

Scam!!!!!!! Do not book!!!!! I purchased tickets no ticket came through they send me an old screenshot and changed my name!! I spoke to the airline and they could not find my booking and needed to speak with them. They told me that I was given the confirmation after numerous or emails I had to buy another ticket and I am now money down I am going through my bank regarding the fraud from this company. I’ve also reported to action fraud and I’ve also emailed sky scanner why they are advertising scamming companies . Honestly avoid!!!!!!

1
Date of experience: Oct 15, 2025
Felix Ong
Lousy customer service..no…

Lousy customer service..no response..Push blame away...NONONO to this service/platform... 1 star is the minimum i can go...I would give a 0 star review...they dont even deserve any star...

1
Date of experience: Oct 10, 2025

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