Review Time
Seems to have worked for me. Domestic return flight with Virgin Airlines in a rush. Booked for 4 people and saved about $420.Things to note/warnings:1) The flight was urgent, next day. After ordering from Teaflight, I first got an email that it will take 48hrs to confirm the flight. Which totally freaked me out, but within 1 hour the first flight was booked and 2 hours after the return flight was booked. FEWH! So if your buying for a flight within the next 48hrs, I would say avoid as it might be a risk.2) The booking was split into 3 flight bookings with the same airline. I think the reason for this is they were not able to find seating for my family to sit together since the flight was very full, so Teaflight separated us and created multiple bookings. The problem was I had no idea they did this, only one incomplete reference number was given. I had to call the airline who were able to find the other reference numbers but it took the airliner 1 hour to find the missing reference. Needless to say, airliner was not happy I called them. They wanted me to contact Teaflight to fix this issue but I was running out of time and could have missed my flight since Teaflight takes a few hours to respond3) Teaflight couldn't book the baggage allowance in time for the first flight, so it was auto refunded. But only for the first flight. The second flight was booked with the allowance but I didn't even need it since the second flight already came with allowance. Their system does not allow purchasing allowances for single flights. I was able to directly purchase baggage allowance for the first flight from the airline check-in website.4) I have managed to receive email responses from Teaflight. The response time is not fast enough though, between 1 hour to 5 hours. As such, they were not able to complete my request in time and I lost $78 for an addon that I didn't need. (Auto booking happened 3 hours after the original order, but Teaflight didn't read my email for 5 hours)5) I tried to book another flight with them to see if I could continue to get savings, but the second booking had no savings at all. So I suppose this was just a introductory rate?Summary:If it works, and you know what you are doing, you may end up saving a few $$. For me $420 savings wasn't bad after all and was worth making the booking with Teaflight despite some headaches.Lessons learned:Always check the rates as future bookings may not give you the best rates against other competitors or the airline direct.Don't buy addons with the flight since you can't buy for individual flights and its slightly more expensive. Wait for booking to confirm and then buy any addons direct from the airliner.Expect slower responses, so if your flight is urgent, don't buy from Teaflight.
Not reliable company, suddenly refused to honour luggage fee which had been paid after few days, only kept the flight and refused to cancel flight. Better don’t buy till company learn how to honour deal. Nonsense company, wasting so much effort doing credit card suspension for this case
I just made a domestic booking from Sydney to Melbourne for my wife and mother. Saw this website through skyscanner which offered the tickets at about $50 less than other sites (one way). I booked the tickets which took less than 5 minutes for booking, and about an hour or so to receive the actual tickets.. No issues at all if you know what you’re doing and you read and understand the terms and conditions..
Tried to submit flight cancellation for refund of flights due to medical reasons. After providing all information they requested, Teaflight still continued to ask for the same documentation deposit already providing it and restating this to them many times. The AI auto responses do not understand what is going on... TEAFLIGHT IS NOT RECOMMENDED!!!
This website is a scam. I purchased tickets when the total price displayed was 6K (for 1 adult and 2 children, including a discounted fare for a 4-year-old). However, after entering my card details, I was charged 7K — as if all three tickets were adult fares. I called immediately to resolve the issue, but they refused to help, saying they are “just a platform.” Why display 6K but charge a different amount? This is fraudulent. Avoid at all costs.
I found reasonable ticket from Skyscanner.Of course I suspected TEAFLIGHT after searching.Teaflight is not scam for me eventually.This is first time for me.I purchased domestic flight but needed passport number.Mail include document from Teaflight will be received less than one hour after purchased.Therefore, we have to pay attention when we ask our airplane company.WE HAVE PURCHASED INTERNATINONAL TICKET whether domestic or not.Staff from Teaflight will reply soon, not take long time, when you ask something.Also we will take some days to fix booking because of above reason and 13 digits and 6 digits numbers for confirmation.I took few days for seat booking.
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