Review Time
This is the first instance in my professional journey where I've had to consistently ask for payment for completed work. I want to publicly highlight that I have not received compensation for the task I finished on September 30, 2025, on the platform, despite meeting all the necessary criteria. Furthermore, I have yet to receive payment for the tasks submitted between October 25 and November 5 on another platform. I have reached out to the support team several times via email about these overdue payments, but I have not heard back. I am sharing this publicly because all my private attempts to resolve the issue have been unsuccessful.
This is the first occasion in my career where I have had to continually ask for payment for completed work. I want to publicly highlight that I have not been compensated for a task finished on September 30, 2025, on a certain platform, despite meeting all requirements. Furthermore, I have yet to receive payment for submissions made between October 25 and November 5 on another platform. After multiple email attempts to the support team regarding these overdue payments, I have received no reply. I am sharing this publicly as all private resolution attempts have been unsuccessful.
After my TV service was disconnected on July 22, I continued to receive invoices. I left the country on July 24, yet they still claimed I had used their service. Despite my repeated emails, there was no response. Now, they have sent the October bill to a debt collector, while I cannot reach them by phone due to lack of access to my account, as it appears to be non-existent. I am extremely frustrated!
I am curious about what happens at this company. I signed up for AI reviewing, invested time in reading guidelines and passing an exam, and attended two so-called live webinars that were anything but. When it came time for my final assessment, I faced login issues, and the assessment style changed, with documents appearing and disappearing, ultimately making the 'next' button unresponsive. Their '24/7' support involves raising a ticket, receiving a bot reply directing me to an email, and then another bot response telling me to raise a ticket again. I suspect this might be a scam, but I'm unsure of the specifics and feel it's a waste of my time!
This organization is a total scam. After completing around 20 hours of work, I was informed that I had filled out the compensation form incorrectly. I rectified this as requested, but still received no payment. My latest communication indicated that I failed to make necessary changes, which is simply untrue. I warn anyone considering working with this company to steer clear, as their practices may even be illegal, and they seem to be gathering information without compensation.
I had a very disheartening experience during the hiring process: 1.) The proposed salary was far below what is reasonable for the cost of living in 2025/2026, which felt disrespectful. 2.) They promised a welcome bonus, a rent allowance, and a bonus based on hours worked, but only the rent allowance was included in the contract citing 'regulations.' 3.) I was assured my role wouldn’t require night shifts, yet had to sign a night-work declaration due to ‘alignment with other departments.’ This felt illogical and concerning. 4.) They requested an excessive amount of documentation, which no employer has asked for in my 20+ years of experience. When I sought clarification, I received copy-pasted replies and was ignored thereafter. 5.) The contract stipulated a two-month notice during a six-month probation, which is unusual and another red flag. Due to these inconsistencies, I chose not to proceed and am very disappointed as I was eager to start a new chapter.
I would rate zero stars if possible. Communication from the company is nearly non-existent. Every email I send just redirects me to someone else, and after weeks of inquiries about my payment for over 20 hours of work, I was told there was nothing they could do. I am owed approximately £300. This company is a complete joke. Avoid them at all costs.
I was invited to take part in an AI experiment with a promise of $60. My husband and I spent hours on recordings and editing, only to be informed that our work was not accepted by the client. We participated fully, so where is our payment? It feels like we’ve been robbed!
I went through multiple assessments without any feedback on my final results. After passing initial stages, I was asked for my driver’s license for identity verification. I assumed I was progressing, only to be informed that I was not hired. At 65 years old, I can’t help but feel this is age discrimination since I was moving forward until I provided my personal information.
The representatives who should guide you to specialists are unhelpful and dismissive, making it feel like seeking help is an inconvenience. When they are supposed to support you, if they think your issues are too complex for the initial sessions, they refuse to provide the starting sessions for free, forcing you to pay out of pocket. It feels incredibly unsupportive, especially for mental health needs.
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TELUS International (NYSE & TSX: TIXT) designs, builds and delivers next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands. The company’s services support the full lifecycle of its clients’ digital transformation journeys, enabling them to more quickly embrace next-generation digital technologies to deliver better business outcomes. TELUS International’s integrated solutions span digital strategy, innovation, consulting and design, IT lifecycle including managed solutions, intelligent automation and end-to-end AI data solutions including computer vision capabilities, as well as omnichannel CX and trust and safety solutions including content moderation. Fueling all stages of company growth, TELUS International partners with brands across high growth industry verticals, including tech and games, communications and media, eCommerce and fintech, banking, financial services and insurance, healthcare, and travel and hospitality.
TELUS International’s unique caring culture promotes diversity and inclusivity through its policies, team member resource groups and workshops, and equal employment opportunity hiring practices across the regions where it operates. Since 2007, the company has positively impacted the lives of more than one million citizens around the world, building stronger communities and helping those in need through large-scale volunteer events and charitable giving. Five TELUS International Community Boards have provided $4.9 million in funding to grassroots charitable organizations since 2011. Learn more at: telusinternational.com.
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