tenantverify.co.uk

2.8
2.8 Based on 12 reviews

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Average Rating

2.8

/
5

12 Reviews

5 Star
46%
4 Star
0%
3 Star
0%
2 Star
8%
1 Star
46%

All Reviews

Filter Reviews

Review Time

Fleur Cook
Quick and Comprehensive Report Received

I requested a same-day expedited report and received a thorough summary of my tenant's income, credit history, and references within 8 hours. After consulting with the tenant's current landlord, I confirmed that the service had conducted the necessary checks required by my insurance provider and myself. The service was incredibly fast, and the report was clear and transparent. I will definitely rely on this service in the future.

5
Date of experience: Dec 06, 2025
Aubrey B.
Reliable service over the years

I have been using this reference agency for 20 years and they have never disappointed me. They recently prevented me from making a significant mistake with a bankrupt potential tenant. The customer service is currently excellent, and my case was handled very professionally.

5
Date of experience: Dec 05, 2025
Fiona W.
Impressive service for tenant vetting

Our small estate agency relies on this service for both commercial and international tenant vetting. The service has proven to be very impressive and surpasses others we've tried. Reports are fast and accurate, with an affordable option to guarantee rent.

5
Date of experience: Dec 03, 2025
Christabel Lewis
Quick and detailed report received!

I requested a same-day fast report and received a comprehensive summary of my tenant's income, credit history, and references within 8 hours. After discussing with the tenant's current landlord, I confirmed that the service had conducted the necessary due diligence required by my insurance company and me. The service was impressively fast, and the report was very transparent. I will definitely choose this service in the future.

5
Date of experience: Nov 26, 2025
Gulliver B.
Frustrating experience

The website for conducting searches has been down for three weeks, and I've received no response from the service. I’m now moving on to a different provider.

1
Date of experience: Nov 17, 2025
GatohConBotah99
Payment issues need addressing

If you want to improve your business, perhaps resolving issues with multiple payment methods would help!

1
Date of experience: Aug 16, 2025
Timely report as promised

The basic tenant report was delivered within 48 hours as advertised. Everything was as expected, and I am satisfied with the service.

5
Date of experience: May 13, 2024
Extremely disappointing experience

This service is terrible, with no action or communication. I was promised a reference within 72 hours, but after 72 days, I still have no report. It has been a complete waste of both time and money. I recommend avoiding this service.

1
Date of experience: Feb 05, 2024
Simone Cooper
Avoid this service at all costs

I strongly advise against using this service; they make no effort at all. It was a total waste of time. The tenant submitted the required form, but the service did nothing. Despite numerous follow-ups, I received little to no response. Ultimately, I sought another provider who completed the reference in just two days. The delay cost me over £800 in lost rent. I had previously used this service with decent results, but I will never do so again.

1
Date of experience: Jan 05, 2024
NightTracer29
Terrible service

The service was appalling. They disappeared after sending the forms, and I waited seven days without any response.

1
Date of experience: Nov 14, 2023

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