Review Time
They had my money from April 2024 for the 2025 Australian Open. I expected them to have early access to good seats on the Rod Laver Arena, but all they did was buy tickets in January 2025 which I could buy myself online. The face value of the tickets is half the amount I paid them and they are the worst tickets in the arena - the very back row. I would not have chose to sit there. They don't care about where you sit, they just buy the cheapest tickets they can to maximise their profit. Very very disappointing. Even when I contacted them to make these points, they just make up some stuff about they are a secondary reseller and cannot control the tickets they get - complete nonsense. And clearly they are not interested in customer service or repeat business! Stay away from them!
I would highly recommend this service as Sarah was very responsive and always got back to me whenever I had any questions. Only negative is that the tickets are expensive. In the future, I plan to use Tennis Ticket Service again.
I can fully recommend the website and Sarah who was amazing support.I went with them to recently finished French Open (GO IGA!). It was my wife’s long wish and birthday gift.All happened as was promised and we even got an upgrade!Kudos!
An excellent website. Buy my tickets for Roland Garros 2024. To watch the women's semifinals on June 6. The purchase was very easy, I was in contact with the agency by phone while I made the purchase, if I had any questions they resolved it patiently and kindly. I bought the tickets on April 23rd and they arrived on May 20th! 2 weeks before, which created a lot of relief and security. I had previously read that this page was not reliable and I was terrified that they would scam me but that was not the case, I understand that the website has changed owners and now works perfectly. When I bought the tickets I could only choose the ranking of the seats, but not the seats themselves. The agency chooses the seats for you. I was afraid that we wouldn't see anything but when we arrived at Roland Garros we were sitting in the middle of Philip Chatrier and we saw everything perfectly.
I booked two lower-tier tickets for Madrid. As we later saw, shorttime before event, the description at Ticket Service Site was wrong. Ticket Service replaced in short time the misbuyed tickets by the desired tickets. Very well supported process.
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Selling tickets is in the DNA of our company. The passion for sport, with tennis in particular, was central to the establishment of Tennis Ticket Service. It all started in 2007 when the ‘event junkies’ behind the company visited a lot of tennis matches. Tickets became increasingly difficult to get, causing the idea to expand the network to a wider audience than friends and family only. This is how something that started as a way to visit the best events ourself, has grown to Tennis Ticket Service. The platform to help everyone get those hard to get tickets.See more
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