the-tester.com

4.5
4.5 Based on 53 reviews

...

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Average Rating

4.5

/
5

53 Reviews

5 Star
81%
4 Star
6%
3 Star
2%
2 Star
0%
1 Star
11%

Filtered Reviews

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Review Time

Mary Harris
Happy with outcome and order

I ordered a test and hadn’t received a tracking number so I emailed the company and left a bad review. The company responded straight away and had excellent communication throughout they apologised for the delay and dealt with it in a very kind way. I recieved my package and I’m delighted. The delivery took a little longer than I anticipated so just allow time for delivery but overall I’m very happy

5
Date of experience: Jun 10, 2025
Paddy K.
Quick shipping

Quick shipping, good value for money! Quick customer service reply to an email query.

5
Date of experience: Jun 09, 2025
Exter00756
I ordered and paid for a package on…

I ordered and paid for a package on June 3rd with same-day shipping. However, I have not received any tracking code or any response from the support team at the-tester.com, despite having emailed them to inquire about my package. They seem unresponsive."June the 10th Update:Today at 11 AM, I received the tracking code from you via email, and at 12 PM, the postman attempted to deliver the package. Unfortunately, I was not prepared and was not at home. In the future, please send the tracking code in advance so that I can plan to be at home for the delivery. I still do not have any information about what will happen nextUpdate: Meanwhile they have offered me a refund two weeks ago, but I did not receive any refund nor did I receive the package as I already was in vacation when the package finally arrived. I will update as soon I will receive the refund.June the 27th Update:I got the following message from Trustpilot regarding The Tester: The Tester thinks you reviewed the wrong domain. Does that seem right? If so, please move your review to the right business profile within 3 days."

1
Date of experience: Jun 09, 2025
Jess Long
Cool service with good product quality

I compared different products from different sellers. I really appreciate the service and product quality from the Tester. So I would recommend this shop.

5
Date of experience: Jun 03, 2025
Julius Cooper
Very quick and unproblematic

The delivery was very quick and unproblematic. Same goes for the test itself!! 10/10 experience

5
Date of experience: Jun 03, 2025
Chris
Everything is OK

I really appreciate the behavior of this company after a shipping problem. They solved my problem quickly, demonstrating seriousness and professionalism.

5
Date of experience: May 23, 2025
Dalkail59
The Tester exceeded my expectations

The Tester exceeded my expectations. Communication was clear and helpful, and everything was handled smoothly. I truly appreciated the efficient and friendly service.

5
Date of experience: May 20, 2025
CookieFash70
Excellent experience from start to…

Excellent experience from start to finish. Everything was handled efficiently and with great care. I felt supported and valued throughout the entire process.

5
Date of experience: May 15, 2025
skinnyboy313
Amazing webshop and great service

Amazing webshop and great service, everything is so accessible. My go-to for any of these sorts of products!

5
Date of experience: May 14, 2025
ApaZ_
Allergy test was delivered quickly

Allergy test was delivered quickly. Fast and also anonymous. will order some new tests soon

5
Date of experience: May 08, 2025

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