theariadne.com

3.5
3.5 Based on 21 reviews

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Average Rating

3.5

/
5

21 Reviews

5 Star
59%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
41%

All Reviews

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Review Time

Ralphie R.
Disappointing Experience with My Order

I placed an order for 2 rings at the start of December to have them for Christmas. One was personalized, which I paid extra for. Today, I received the rings, but one was incorrect, and both were personalized with entirely different names. Honestly, I regret placing this order as it has been a significant letdown!

1
Date of experience: Dec 27, 2025
Ralphie B.
Outstanding Service from the Start!

From the moment I decided to make a purchase, I was greeted with warmth, efficiency, and a sincere eagerness to assist me in my choice. Thank you to the representative—I'll surely return!

5
Date of experience: Dec 16, 2025
Mitch Foster
Accommodating and Attentive. A Pleasure to Work With.

We noticed an error in our order and contacted the company, who responded swiftly and with understanding, helping us rectify the mistake before it was too late. Many companies would simply say 'too bad' and require us to start over. Truly appreciated! 👍😊

5
Date of experience: Dec 15, 2025
Karin
Frustrating Experience with Delivery

I placed an order on 25/11/2025 and after 10 days of no updates, I followed up. I received an email from a representative and now keep getting various updates showing the package on different flights and at 'processing hubs' without clear location details. It's now 14/12/2025 with no delivery. Tracking indicates it’s at yet another 'processing hub'. I advise against this company as it seems either a scam or they take far too long to deliver. I plan to request a refund soon, but based on other reviews, I'm not optimistic!

1
Date of experience: Dec 14, 2025
Scarlett
Excellent Company!

I recently placed two orders with the company. I reached out regarding an issue with an incorrect shipping address, and they responded quickly and assured me they would resolve the problem. Outstanding customer service! I will certainly order from them again.

5
Date of experience: Dec 12, 2025
Samuel Johnson
Anticipated Holiday Surprise!

From the instant I chose this company for my purchase, I was welcomed with warmth, efficiency, and a clear commitment to assist me in making my selection. Thank you to the representative—I'll definitely be back!

5
Date of experience: Dec 12, 2025
Tigerlily Anderson
Stay Away from This Company

Stay away from this company! I received my delivery over three weeks after placing the order. I received multiple updates about the package being on various flights, but it didn’t arrive. I was even told a free gift would be included as an apology for the delay, but it never showed up. I had to buy a replacement gift for my daughter's birthday since this one didn't arrive on time.

1
Date of experience: Dec 09, 2025
Jane C.
No Confirmation or Updates

I made a purchase and typically receive a confirmation email immediately. However, I received nothing—no confirmation or reference number at all.

1
Date of experience: Dec 08, 2025
No Confirmation Received

I did not receive a confirmation email. I reached out regarding this issue, but received no response. The payment has been deducted from my account, and this site seems fraudulent with no chance of recovering my money.

1
Date of experience: Dec 07, 2025
Anderson Lewis
It's How You Handle Mistakes That Matters

As the holiday season nears, many gifts are being ordered. I made a purchase that unfortunately faced a slight delay. The support team was outstanding, including a small gift with the delayed package and offering a discount on my next order. Thanks to the representative for your assistance. I would definitely order again!

5
Date of experience: Dec 06, 2025

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