Review Time
Bought their ridiculously expensive wok and oh my goodness it is so cheap and nothing works to prevent burning everything I cook.
The material is so thin!!! I decided to splash out on a brand name product only to be let down so badly!! Why sell this cheap nonsense under the guise of quality!!!!!!
Bought their ridiculously expensive wok and oh my goodness it is so cheap and nothing works to prevent burning everything I cook.The material is so thin!!! I decided to splash out on a brand name product only to be let down so badly!! Why sell this cheap nonsense under the guise of quality!!!!!!
I looked for soup spoons to complete my canteen of v&b cutlery. A search on their website brought up 'soup spoons' which, when they arrived, were labelled 'dinner spoons' and were identical to the dessert spoons I already had. This strikes me as cynical selling and I have tried to put this to v&b. Their customer service makes their marketing look remarkable! Today I have been offered 10% off future purchases after weeks of no resolution, denial of emails I had received automatically replies to etc. No mention of returns process. I would recommend anyone to look elsewhere.
My order of coffee cups set arrived quickly and well packed although I took off a star as the inner Box with company logo and branding was covered in a filthy rusty sand grit ! Very off putting and odd I think .. However I am delighted with the quality and design of my purchases..
The quality is not as it used to be anymore. I found that the dining and breakfast plates of Basic White are not really compatible with what used to be the premium porcelain V&B Basic White collection that I purchased some years ago. The quality is no longer premium — the plates are much thicker than before, and the colour and quality are different. Additionally, in my order one plate arrived with scratches on the outer layer, which makes me doubt whetehr they even checked the quality before dispatch
I have been trying to purchase a new toilet seat You would think this would be straight forward.Unfortunately it’s NOT, now into my 3rd weekOf just being passed around.Nobody at Boch seem to know what theyAre doing.Customer services is appaling.I’ve supplied a code, measurements, photos.But still no joy.I would buy an equivalent, but there is not one.MC bucks, uk
We decided for Villeroy & Boch products in our Cloakroom refurb , The Tap and Basin are very good quality as you would expect from Villeroy & Boch where actually reasonably priced so we are very pleased. The wall hung vanity until being £800 for a 500mm unit and it’s made from MDF , this I don’t feel is value for money
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Villeroy & Boch is a large manufacturer of ceramics with the company headquarters located in Mettlach, Germany.
