Name: thebritshop.uk
Telephone: 000000000
Rating: 1.0

HALL Guest

I don’t know if anyone has noticed but there are 2 spellings of the email address britshopo which i

I don’t know if anyone has noticed but there are 2 spellings of the email address
britshopo which is the bogus email on our invoices and britshop on their website.
Notice the spelling on shop I think all our complaints go to the one with the O on the end of shop and never get read. I’ve asked my bank for reversal payment and am notifying Trading Standards. If we don’t do anything but moan they will carry on stealing our money.
UPDATE within 30mins of emailing the correct email address (No O on shop)they agreed my refund.

Date of experience: Mar 22, 2026

Angela Kavanagh Guest

1 month ago

SCAM As others describe

As others describe. Advertised as a hardback. 14 day return policy. I have paid £5 and received an email with a download.I have emailed to request a refund. I don't expect to hear anything.Clearly a scam.

Date of experience: Mar 20, 2026

Geoff Lester Guest

1 month ago

Total scam as others have said

Total scam as others have said. You order a physical paperback and they send you a download link. They will not refund the order. How can they keep getting away with this scam. Will now initiate charge back with my bank.

Date of experience: Mar 20, 2026

HALL Guest

1 month ago

Let’s stop this scam

I don’t know if anyone has noticed but there are 2 spellings of the email address britshopo which is the bogus email on our invoices and britshop on their website. Notice the spelling on shop I think all our complaints go to the one with the O on the end of shop and never get read. I’ve asked my bank for reversal payment and am notifying Trading Standards. If we don’t do anything but moan they will carry on stealing our money. UPDATE within 30mins of emailing the correct email address (No O on shop)they agreed my refund.

Date of experience: Mar 14, 2026

Michael Parkin Guest

1 month ago

Ordered a hardback book and was sent an…

Ordered a hardback book and was sent an e book tried to contact them buy phone and you cannot talk to anyone. Also they say they will refund within 14 days and will not do so. Wish I had read other reviews before buying

Date of experience: Mar 14, 2026

J M Guest

1 month ago

Another scam by this company

Another scam by this company. I also ordered what was clearly advertised as a paperback book and was sent a link to download. I have also written to this company based in Poland and not received a response.

Date of experience: Mar 14, 2026

Ann Guest

1 month ago

Scam

I've paid and had an order number, but 10 days on no further information and no response to emails asking for an update. Website is showing the book is in stock and still for sale. I do not trust this site at all. I think it is a scam.

Date of experience: Mar 12, 2026

kimanne Hammond Guest

1 month ago

Order a book on 13 days ago no show!

Order a book on 13 days ago no show!Tried to call no one answering directs you to website. Emailed no reply! AVOID THIS SITE

Date of experience: Mar 10, 2026

Avril Lewis Guest

1 month ago

Total scam

Total scam. Ordered from them and no book. Tried to phone and told me to email. Emailed no reply. Wish I had read these reviews before.

Date of experience: Mar 07, 2026

Laura Guest

1 month ago

Avoid at all costs

Avoid at all costs. Bought a hardcover recipe book and only received a ebook. Should have read the reviews on trust pilot- clearly scammed like many others. Premium rate customer services phone number doesn’t connect you to anyone, no response to emails