Review Time
Felicia is beautiful. Was very worried about her long journey to her new home in michigan but she was packed brilliantly, thoughtfully, and safely. Your customer service was prompt and honest and forthright with a response regarding unavoidable ups charge due to tariffs...I didnt like it but I understand and it was explained thoroughly. Note the product arrives with the lingering odor of an oil based sealant Im assuming. I know this will dissipate over time. Purchase experience and product are 10 stars not 5. She is magnificent.
The transaction was very easy. My one complaint was that I was not notified when they shipped and that did not seem to be updated when I went to my order information. The Catrinas were very well packaged so no worry about breakage in the shipping process.That being said the transaction was not complicated for it being international. The Catrinas themselves are GORGEOUS! Far exceeded what I expected even though the photos of them well represent them. They are just that much better in person. These were a gift for some dear friends after an unfortunate accident where some of their existing Catrinas broke - so it was important that the ones we ordered from the Catrina Shop work out. After seeing these in person I'd be happy to own a pair myself! Thank you!
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The Catrina Shop is the top online seller of fine, artistic, clay-ceramic sculpted, handcrafted Catrinas, that are delivered worldwide, bringing a classy touch of Mexican culture to homes and offices.
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