valabasas.com

3.2
3.2 Based on 61 reviews

At Valabasas, our primary priority is customer satisfaction. We offer meticulously crafted clothing that blends premium quality with contemporary style. Our designs are inspired by urban culture and fashion-forward trends, resulting in apparel that exudes...

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Average Rating

3.2

/
5

61 Reviews

5 Star
50%
4 Star
3%
3 Star
2%
2 Star
6%
1 Star
39%

All Reviews

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Review Time

Charly Laignel
I'm always harassed by your services via text message again. I'm absolutely fed up with your texts;

I'm always harassed by your services via text message again. I'm absolutely fed up with your texts; it's infuriating. I'd give you a 1/5 rating every time I receive one, since you apparently can't remove me from your database, even after my numerous emails and negative reviews. I'm seriously starting to question your ability to manage your orders and your business!

1
Date of experience: Feb 11, 2026
Delbert Powell
Frustrating experience with missing order item

I am writing about an ongoing issue with my order from November 28th. I ordered five (5) pairs of jeans, but only four (4) were delivered. I have reached out to the support team several times asking for a refund or a replacement for the missing pair. I was told that they would contact the delivery service to try to find the missing item; however, as of today, January 6th, I have not received any updates, refund, or replacement. The entire experience has been disappointing, and it seems they do not prioritize their customers. The seller has been unresponsive, leaving me without assistance after my purchase, and the responses I received were automated and unhelpful.

1
Date of experience: Jan 06, 2026
Dana Barnes
Excellent apparel, quick delivery, and friendly service

The clothing is of high quality, and the shipping is prompt. The team is approachable, and returns and exchanges are straightforward if you understand the policy. I value the brand's family heritage. They may not realize it yet, but we will be future business partners!

5
Date of experience: Dec 27, 2025
Angela
Outstanding customer service experience!

I had a fantastic experience with customer service! I ordered pants for my son that were out of stock, but the representative reached out personally to inform me and found an alternative pair, which they expedited. Rarely do you encounter service like this! I'll definitely continue shopping here!

5
Date of experience: Dec 20, 2025
loeopoldtardy2627
Excellent customer support

I received a call and text promptly when my order was out of stock. They quickly found another pair of shoes for me.

5
Date of experience: Dec 20, 2025
Great customer service!

5
Date of experience: Dec 20, 2025
Isla Harris
UNMATCHED CUSTOMER SERVICE!

The customer service is top-notch! I ordered pants for my son, but they were out of stock. The team called me directly to inform me and even found another pair, which they expedited. You rarely see service like this! I'm committed to shopping here in the future!

5
Date of experience: Dec 20, 2025
Size issue resolved quickly

They didn't have the size I needed in the pants, but they called me to inform me and got me a similar pair right away.

5
Date of experience: Dec 20, 2025
Ethelreda Wilson
Great business practices!

I placed an order, but it was out of stock. They called me from their personal number and found me a similar design at no extra cost. Impressive service!

5
Date of experience: Dec 19, 2025
Order cancellation frustration

My order was canceled after I repeatedly requested shipping confirmation via email. The organization is lacking, prices are high, and it's a complete waste of time. I won't order from them again.

1
Date of experience: Dec 16, 2025

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Business Details

  • At Valabasas, our primary priority is customer satisfaction. We offer meticulously crafted clothing that blends premium quality with contemporary style. Our designs are inspired by urban culture and fashion-forward trends, resulting in apparel that exudes confidence and individuality. What sets us apart is our relentless commitment to superior craftsmanship, attention to detail, and a passion for innovation. We prioritize sustainability in our manufacturing processes and strive to create timeless pieces that transcend fleeting trends. With Valabasas, you're not just buying clothing; you're investing in quality, style, and a statement of authenticity.See more

  • email orders@valabasas.com
  • call 18883059196
  • language https://valabasas.com

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