Review Time
The dog bed is very comfy for my dog. I never received the initial purchase, looked all over the town, post office etc. Never found it. However, I had good communication with you and eventually was sent a new bed and was safely delivered. Thank you
My dogs love their comfort blankets! They were priced reasonable & I have purchased several in different sizes. I am considering getting a couple more so I won't have to move them around as much. I recommend these, your dogs will love them.
The product itself is fine, the customer service is not good and I would not reorder. They made it so difficult to exchange a product and it took over 2 months and over 5 emails to actually get the product. Not worth the aggravation.
Below is my grievance. Even though it took a few months to rectify my situation, DogsLanding did send me the correct size for free. I am now a satisfied customer. I do wish it hadn't taken so long. "Not satisfied. Wrong size was sent. I sent a picture and description that said Large would fit a Golden Retriever, German Shepherd... all huge dogs. Mine is a miniature 30lb. Pomeranian/husky mix that couldn't fit in it. Kept being told it was the right size. Been emailing to someone named Karen. Asked to be in touch with her Supervisor and was never allowed to do so."
Immediately after placing my order, I saw that I can make a color change and I did so. Still I received the wrong color. Even when I got the notification that the order was being processed, I asked for a color change. Very disappointed!!!
The price I paid was more than the items were listed for just a few hours after I placed my order. When I finally got someone to respond to my email questioning why the price difference and asking for a partial refund, I was told that I had a bundle pricing. In my experience, normally a 'bundle' saves you money, not cost more than the individual items priced separately. I'll think twice before I recommend to anyone,
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