thedogslanding.com

3.9
3.9 Based on 270 reviews

We are dedicated to creating the most comfy, unique and innovative dog products to spread health and happiness around our pawesome best friends!...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

3.9

/
5

270 Reviews

5 Star
60%
4 Star
8%
3 Star
8%
2 Star
4%
1 Star
19%

All Reviews

Filter Reviews

Review Time

Patrice Smith
The dog bed is very comfy for my dog

The dog bed is very comfy for my dog. I never received the initial purchase, looked all over the town, post office etc. Never found it. However, I had good communication with you and eventually was sent a new bed and was safely delivered. Thank you

5
Date of experience: Mar 31, 2025
Harriet Johnson
Good products

Good products. My dogs love these beds!

5
Date of experience: Mar 28, 2025
AT62
My dogs love their comfort blankets

My dogs love their comfort blankets! They were priced reasonable & I have purchased several in different sizes. I am considering getting a couple more so I won't have to move them around as much. I recommend these, your dogs will love them.

5
Date of experience: Feb 15, 2025
Leslie Morris
Good product/Frustrating customer service process

The product itself is fine, the customer service is not good and I would not reorder. They made it so difficult to exchange a product and it took over 2 months and over 5 emails to actually get the product. Not worth the aggravation.

2
Date of experience: Jan 27, 2025
McKenna
Not satisfied

Below is my grievance. Even though it took a few months to rectify my situation, DogsLanding did send me the correct size for free. I am now a satisfied customer. I do wish it hadn't taken so long. "Not satisfied. Wrong size was sent. I sent a picture and description that said Large would fit a Golden Retriever, German Shepherd... all huge dogs. Mine is a miniature 30lb. Pomeranian/husky mix that couldn't fit in it. Kept being told it was the right size. Been emailing to someone named Karen. Asked to be in touch with her Supervisor and was never allowed to do so."

3
Date of experience: Jan 18, 2025
Nevaeh Cooper
Immediately after placing my order

Immediately after placing my order, I saw that I can make a color change and I did so. Still I received the wrong color. Even when I got the notification that the order was being processed, I asked for a color change. Very disappointed!!!

1
Date of experience: Jan 15, 2025
Kira Pierce
Excellent customer service!!!!

5
Date of experience: Jan 10, 2025
Becki H.
FAN-tastic product

FAN-tastic product. Great quality. It came neatly packed with instructions on setting it up perfectly. I’m positive Duke would love cuddling up to it once the days get cooler. Thanks Dogslanding the second time round!! 👍

5
Date of experience: Jan 03, 2025
Stephanie Smith
Bundle pricing costs me more than if I bought individually

The price I paid was more than the items were listed for just a few hours after I placed my order. When I finally got someone to respond to my email questioning why the price difference and asking for a partial refund, I was told that I had a bundle pricing. In my experience, normally a 'bundle' saves you money, not cost more than the individual items priced separately. I'll think twice before I recommend to anyone,

3
Date of experience: Jan 03, 2025
Haisley S.
Terrible customer service

Never received my order due to an address issue but customer service took 3 days to respond! Then wanted an additional $31.50 to reship.

1
Date of experience: Dec 02, 2024

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More