thefirstmile.co.uk

4.3
4.3 Based on 320 reviews

We believe in a world where you can recycle everything. That’s why we're on a mission to make waste and recycling easy for businesses across the UK. First Mile provides outstanding waste and recycling services to UK businesses who want to save money and ...

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Average Rating

4.3

/
5

320 Reviews

5 Star
81%
4 Star
2%
3 Star
1%
2 Star
2%
1 Star
14%

All Reviews

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Review Time

Ahmed Said
We’ve been working with First Mile for some time now and the experience has consistently been smooth

We’ve been working with First Mile for some time now and the experience has consistently been smooth and professional. They’re easy to deal with and have been a reliable supplier for us.

Recently, we accidentally made a duplicate payment on an invoice. The team picked this up quickly and got in touch. Kelly Kalirai was particularly helpful, she handled everything efficiently and arranged the refund without any fuss.
Really appreciate the proactive approach and the great service overall. Highly recommended.

5
Date of experience: Feb 26, 2026
Halimah Nicole
Julian provided extremely quick…

Julian provided extremely quick responses to all my queries. Exceptional customer support!

5
Date of experience: Feb 26, 2026
Ahmed Said
Excellent service and proactive support with First Mile for…

We’ve been working with First Mile for some time now and the experience has consistently been smooth and professional. They’re easy to deal with and have been a reliable supplier for us.Recently, we accidentally made a duplicate payment on an invoice. The team picked this up quickly and got in touch. Kelly Kalirai was particularly helpful, she handled everything efficiently and arranged the refund without any fuss.Really appreciate the proactive approach and the great service overall. Highly recommended.

5
Date of experience: Feb 26, 2026
Stewart Title Limited
The 5 stars are particularly given to…

The 5 stars are particularly given to Manh as after some 4 weeks his customer service and resolving our problem was outstanding.

5
Date of experience: Feb 25, 2026
Mark
Over due balance emails

After months of chasing for credits and receiving overdue balance emails every other day, joey was able to sort it out for me instantly! Very good work mate

5
Date of experience: Feb 24, 2026
Eve Skillicorn
Customer Service

I have had an ongoing issue with a payment related matter on our business account with First Mile. It was a complicated matter to try and resolve, which has been ongoing for a number of months. Today, Adam was the first customer consultant that was able to successfully help resolve this matter. Adam was very patient and rang me back as promised with the solution. Thank you!

5
Date of experience: Feb 23, 2026
Lisa B
Andrei

Andrei has made the process of an office clearance very easy. He is efficient and quick to respond and we at Lamberts Surveyors are very happy with his service.Thanks Andrei

5
Date of experience: Feb 20, 2026
freya
Andrei was extremely patient with all…

Andrei was extremely patient with all of my questions and requests. It was a seamless and stress free process.

5
Date of experience: Feb 20, 2026
Glenda
Ryan was so helpful!!

Ryan was so helpful figuring out my issue and fixing it very quickly. He was friendly and efficient.

5
Date of experience: Feb 19, 2026
customer
Help Full and upstanding services

grate services

5
Date of experience: Feb 19, 2026

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Business Details

  • We believe in a world where you can recycle everything. That’s why we're on a mission to make waste and recycling easy for businesses across the UK.

    First Mile provides outstanding waste and recycling services to UK businesses who want to save money and help the environment. We also provide recycling services for households who want to maximise their green footprint. Founded in 2004 First Mile serves over 27,000 businesses across the UK. With its carbon-neutral fleet, zero-to-landfill policy and sustainable recycling solutions for over 20 material types, First Mile transforms how businesses recycle, manage waste and reduce their impact on the environment. Join us today! https://thefirstmile.co.uk/See more

  • email customers@thefirstmile.co.uk
  • call 03333003448
  • language https://www.thefirstmile.co.uk

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