Review Time
Ordered on 22/01/26, expecting a bold statement piece. The aventurine stone lacks depth and looks cloudy, almost artificial. The clasp feels loose and cheap, which is disappointing given how premium this bracelet is marketed.
Do yourself a favor and purchase from another company. I ordered an XL Curb Ring. They sent me the wrong ring. I reached out to customer support and they said they would send the correct ring. When I received the second package, it was the same incorrect ring they sent the first time. I again reached out to customer support and they assured me they would get me the correct ring. After hearing nothing for several days, I followed up. Again, they assured me they would send the correct ring. After hearing nothing for a week, I again followed up. A different agent responded this time. She apparently was incapable of reading the email correspondence between myself and the other agent. She simply attached a link to the second incorrect order and stated that the ring had been delivered. I responded that she was incorrect, and explained everything. No response. I finally just disputed the charges with my credit company. This company is terrible. Purchase at your own risk!
I received the two pendants and I absolutely love them! Initially, I felt frustrated and disappointed because I was concerned it might be a scam, but it's completely legitimate! Thank you so much to the company for my beautiful tanzanite and jade pendants. My friends adore them, and they make wonderful gifts for family and friends too. I will definitely order more in the future.
Disappointing experience – steer clear. I placed an order on November 24th with a guarantee of delivery within 3–7 business days. Now it's December 11th and I have yet to receive anything. They failed to process my order, didn’t communicate with me, and only acknowledged the problem after I inundated them with emails — despite taking my payment immediately. They promised a revised shipping timeline but missed that as well. No updates, no clarity, no professionalism. Honestly, this service has been a total waste of time. Spare yourself the trouble and don't make a purchase from them.
Awful experience – steer clear at all costs. I placed my order on November 24th with a delivery promise of 3–7 business days. It’s now December 11th, and I still haven’t received anything. They failed to process my order, didn’t notify me, and only acknowledged the problem after I inundated them with emails — despite taking my payment immediately. They promised a new shipping timeline and missed that too. No updates, no transparency, no professionalism. Honestly, this service has been a total waste of time. Save yourself the trouble and don’t order from them.
I’m satisfied with my experience; I ordered two items and am very pleased with the jewelry. I also received a free travel box. There was a delay with my latest order, but the support team consistently followed up to ensure my item was delivered, which was exactly what I anticipated.
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