thegoodcaregroup.com

4.6
4.6 Based on 186 reviews

The most awarded UK live-in care provider, rated as outstanding by the Care Quality Commission. From the outset we take great care to ensure care arrangements are tailored to the exact needs of the individual. This includes matching clients to carers ba...

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Average Rating

4.6

/
5

186 Reviews

5 Star
77%
4 Star
16%
3 Star
2%
2 Star
1%
1 Star
4%

All Reviews

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Review Time

Gertie Price
Great training experience overshadowed by poor support

The training in England was outstanding, a genuinely fantastic experience; the trainers and facilities were top-notch. They even provided us with a room for the entire duration of the training, which was exceptional. However, my first job was in Scotland, which started off okay but quickly became a nightmare. The local office initially offered some support, but when I reported that the client's daughter was mistreating me, they sided with the client, prioritizing financial interests over my well-being. I'm relieved that I chose not to continue with them.

2
Date of experience: Dec 22, 2025
WB10
Effective communication and great people...

Effective communication and wonderful individuals were found for this challenging position.

5
Date of experience: Nov 20, 2025
Absolutely!

Absolutely! Please share the review text you'd like me to rephrase, and I will create a distinct version for you.

5
Date of experience: Nov 20, 2025
Kimberly K.
Both caregivers perform well

Both caregivers are proficient in their roles.

4
Date of experience: Oct 17, 2025
Ekinoxi
Outstanding care!

The support our mother receives is remarkable. She has formed a strong connection with her caregivers, who treat her with kindness and respect. Since we engaged their services, she is much happier and feels less isolated. Five stars!

5
Date of experience: Oct 06, 2025
Sadie Clark
Professional, friendly, and dependable service

The service has been highly professional and patient in assisting our family with care arrangements for elderly relatives.

5
Date of experience: Sep 11, 2025
Myra Brown
Most staff are truly wonderful

Most of the staff are genuinely nice.

4
Date of experience: Aug 13, 2025
Gaylord B.
Excellent care service, always accommodating...

Excellent care service, nothing is too much trouble.

5
Date of experience: Aug 12, 2025
FellixCekcu
Caregiver was fantastic

The caregiver was fantastic. Administrative staff were very helpful and organized. Everyone collaborates well as a team, making the process smooth and enjoyable, accommodating all client needs.

5
Date of experience: Jul 18, 2025
Otis Howard
Both caregivers were delightful...

Both caregivers were delightful and great to collaborate with. Both are very experienced. Setting everything up was also very straightforward. I would recommend this service.

5
Date of experience: Jul 14, 2025

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Business Details

  • The most awarded UK live-in care provider, rated as outstanding by the Care Quality Commission.

    From the outset we take great care to ensure care arrangements are tailored to the exact needs of the individual. This includes matching clients to carers based on their interests and personalities and ensuring continuity of care by employing all our carers directly.

    To discuss the care needs of your loved one and to find out more about how our services work and the costs involved please call one of our advisors on 0808 2502 769 or complete our enquiry form and one of our team will get straight back to you.See more

  • email enquiries@thegoodcaregroup.com
  • call 02037287575
  • language https://thegoodcaregroup.com

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