Review Time
As a returning customer and advocate, my last purchase was somewhat a dissapointing experience. A month after ordering and payment, I had still not received the goggles. When contacting customer service I got conflicting status and feedback and in the end had to do a re-scan on order to get the goggles.
Actually today will be my inaugural use of THEMAGIC5's. I'm assuming all will be outstanding.UPDATE: First time in water in 2 years; new goggles that did NOT leak or fog one bit. I was skeptical but am now a confirmed believer. Not sure how you do it but it certainly was a winner here.
I had high hopes for this product. The first model leaked very badly, I was not able to swim 25m. They created a second model, but this one also leaked very badly. I gave it two stars because the customer service was very responsive and after 2 non-functional models, I was offered a refund. However, there are several other issues that I would like to point out:- I was not asked for a second scan. I used an iPhone for my scan. I thought they might ask for another scan with different light conditions, or even use a different device (Android phone), as this could potentially affect the quality of scan. - The material of the goggles (except the lenses that I found great) came across as rather cheap. The first model I received was even covered in black dust (on white goggles).- The goggle seal was very uneven, you can see the quality of 3D printing was not very good. The seal rim was very thin, not like in traditional goggles. I cannot imagine how could this be enough isolation. I believe this can be a great product but needs improvements in the production.
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THEMAGIC5 has reinvented the swimming goggle. THEMAGIC5 swim goggles fit perfectly. They are comfortable to wear and prevent water leakage | Custom fitted to you.
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