thepaperpress.co.uk

4.7
4.7 Based on 378 reviews

Custom Made Clothing & Apparel. Home of The Original Tired & Needy...

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Average Rating

4.7

/
5

378 Reviews

5 Star
87%
4 Star
3%
3 Star
4%
2 Star
3%
1 Star
4%

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Extremely long dispatch times , outside of what seller states

NO REFUND HAS BEEN GIVEN Ordered and took over 5 weeks , outside the sellers tine frame which they stated.my item was also apparently shipped , and then after I opened a case , and said it was too late and had re ordered elsewhere , and wouldn't be home to receive it. The parcel was then shipped a day or so later and unfortunately not received by me as I want home. EDIT TO add, I was never told that there was a replacement order being sent and was not informed it had been lost. I also said in the dispute that it would now be too late as had ordered elsewhere as needed for a specific date. I'm actually unsure why this was sent out when I stated I wouldn't be in. Also the paypal dispute is still pending , which you asked me to close this morning. I think it's pretty evident by your responses to negative feedback , that you may need to work on customer service, rather than blaming the buyers when you are at fault. You set the time frames not the buyer. Purchase made 23/2/24 shipped email 17/03/24 delivered 28/03/24 Really unsure why I am at fault here ?Your terms On websiteDeliveryPlease allow up to 10-15 working days for your item to be dispatched. Our standard shipping option is sent via Royal Mail 2nd Class for UK, AnPost Tracked for ROI, Royal Mail International for Europe & Elsewhere.Royal Mail 2nd Class Delivery: 2-3 working days after dispatch.Royal Mail 1st Class Delivery: 1-2 working days after dispatch.Royal Mail International Delivery for Europe: 4-6 working days after dispatch.AnPost Tracked Delivery: 1-3 working days after dispatch.I have only received am apology on this post and hadnt been updated whatsoever.

1
Date of experience: Mar 25, 2024
Extremely long dispatch times , outside of what seller states

NO REFUND HAS BEEN GIVEN Ordered and took over 5 weeks , outside the sellers tine frame which they stated.my item was also apparently shipped , and then after I opened a case , and said it was too late and had re ordered elsewhere , and wouldn't be home to receive it. The parcel was then shipped a day or so later and unfortunately not received by me as I want home. EDIT TO add, I was never told that there was a replacement order being sent and was not informed it had been lost. I also said in the dispute that it would now be too late as had ordered elsewhere as needed for a specific date. I'm actually unsure why this was sent out when I stated I wouldn't be in. Also the paypal dispute is still pending , which you asked me to close this morning. I think it's pretty evident by your responses to negative feedback , that you may need to work on customer service, rather than blaming the buyers when you are at fault. You set the time frames not the buyer. Purchase made 23/2/24 shipped email 17/03/24 delivered 28/03/24 Really unsure why I am at fault here ?Your terms On websiteDeliveryPlease allow up to 10-15 working days for your item to be dispatched. Our standard shipping option is sent via Royal Mail 2nd Class for UK, AnPost Tracked for ROI, Royal Mail International for Europe & Elsewhere.Royal Mail 2nd Class Delivery: 2-3 working days after dispatch.Royal Mail 1st Class Delivery: 1-2 working days after dispatch.Royal Mail International Delivery for Europe: 4-6 working days after dispatch.AnPost Tracked Delivery: 1-3 working days after dispatch.I have only received am apology on this post and hadnt been updated whatsoever.

1
Date of experience: Mar 25, 2024
StarkJames
Colourful, unique & top quality

I have 15 Mystery boxes and numerous tees, jumpers and hoodies. You Might call it an addiction. Yes the turnaround time can seem forever but you are made aware of that before ordering & in my experience everything I've had has been more than worth the wait! The quality, the selection the sizing. The only issue is my bank account doesn't love it as much. Thank you Geri

5
Date of experience: Mar 22, 2024
Armistead Wright
Colourful, unique & top quality

I have 15 Mystery boxes and numerous tees, jumpers and hoodies. You Might call it an addiction. Yes the turnaround time can seem forever but you are made aware of that before ordering & in my experience everything I've had has been more than worth the wait! The quality, the selection the sizing. The only issue is my bank account doesn't love it as much. Thank you Geri

5
Date of experience: Mar 22, 2024
Been ordering from The Paper Press for…

Been ordering from The Paper Press for years! I’ve a collection of tee’s and sweaters still good as new, not a week goes by where I’m not in TPP clothing to be fair! I’ve had 2 mystery boxes and bought for others and have been happy with every order from purchase to delivery times.

5
Date of experience: Mar 18, 2024
Hardyskill29
Been ordering from The Paper Press for…

Been ordering from The Paper Press for years! I’ve a collection of tee’s and sweaters still good as new, not a week goes by where I’m not in TPP clothing to be fair! I’ve had 2 mystery boxes and bought for others and have been happy with every order from purchase to delivery times.

5
Date of experience: Mar 18, 2024
Annie
Absolutely love this company!!!!

Absolutely love this company!!!!! I have an insanely huge wish list!! The t-shirts I've got are such gorgeous quality! No thin see through cotton here! The print quality is also fantastic and washes very well.

5
Date of experience: Mar 12, 2024
YUGIOH9219
Absolutely love this company!!!!

Absolutely love this company!!!!! I have an insanely huge wish list!! The t-shirts I've got are such gorgeous quality! No thin see through cotton here! The print quality is also fantastic and washes very well.

5
Date of experience: Mar 12, 2024
Fiona Adams
I can’t stop buying from here

I can’t stop buying from here! Whether you’re looking for a one off piece, a sweary piece or a mystery box or bag you will not be disappointed. I’ve had a couple of mystery boxes and things for the kids that they’ve chosen themselves! You wouldn’t find better customer service either! It’s a family run business and so nice!

5
Date of experience: Mar 10, 2024
Mira Barnes
I can’t stop buying from here

I can’t stop buying from here! Whether you’re looking for a one off piece, a sweary piece or a mystery box or bag you will not be disappointed. I’ve had a couple of mystery boxes and things for the kids that they’ve chosen themselves! You wouldn’t find better customer service either! It’s a family run business and so nice!

5
Date of experience: Mar 10, 2024

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