thepaymentpartners.com

3.5
3.5 Based on 8 reviews

The Payment Partners are a team of payment fanatics with combined UAE experience of over 20 years. We work with E-commerce and FinTech companies to design, implement and support their payment acceptance strategies. This includes: - Gateway Selection & I...

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Average Rating

3.5

/
5

8 Reviews

5 Star
63%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
38%

All Reviews

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Review Time

Kimberly Coleman
Frustrating Experience with Poor Support

As an affiliate from Uzbekistan, I have been struggling with my $800 affiliate balance being held for more than 6 months. My attempts to withdraw or transfer funds have been blocked without explanation. Communication with my affiliate manager has ceased, and my support emails remain unanswered. This level of service is unprofessional and entirely unacceptable.

1
Date of experience: Jan 03, 2026
Sandi Butler
Withheld $800 Affiliate Payment for Over 6 Months

As an affiliate from Uzbekistan, I've been waiting for my $800 affiliate balance for over 6 months. Withdrawals and transfers to player accounts have been blocked without any explanation. My affiliate manager has cut off communication, and my support emails are ignored. This conduct is unprofessional and unacceptable.

1
Date of experience: Jan 03, 2026
Cheryl Long
Avoid This Service!

This service is a scam; please avoid it! Once you add more funds, they will hold your money!

1
Date of experience: Oct 16, 2025
Eardwulf L.
Successful Migration to New Payment System

We contacted the service to transition away from our subscription platform and implement recurring ACH payments. They successfully migrated 150 subscriptions without us missing any payments.

5
Date of experience: Feb 05, 2025
Loretta R.
Resolved Our Payment Issues

We faced numerous issues with our payment processing, leading to lost revenue. The service conducted a comprehensive review, provided recommendations, and since the updates, we've had no problems.

5
Date of experience: Jan 29, 2025
DT89
Valuable Guidance

We never realized how integral payments would be to our business, but we're thankful to have discovered the service at the right time.

5
Date of experience: Jan 09, 2025
Montgomery S.
Expansion into New Markets

Our expansion into new markets required us to enhance our acceptance capabilities. The service assisted us throughout this challenging process, which was tougher than we expected. We now provide local currencies and payment options in all the countries we operate.

5
Date of experience: Nov 12, 2024
Kim C.
Impressive Case Building

The representative did an outstanding job of gathering evidence and creating a strong case. We're thrilled to see the funds back in our account.

5
Date of experience: Oct 09, 2024

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Business Details

  • The Payment Partners are a team of payment fanatics with combined UAE experience of over 20 years. We work with E-commerce and FinTech companies to design, implement and support their payment acceptance strategies. This includes: - Gateway Selection & Integration - Chargeback Management - Reporting and Reconciliation - Fraud Prevention - Regulatory Guidance

    For transparency: We never handle customer funds, payments, or withdrawals. Any review claiming we “hold money” or “keep balances” is inaccurate and unrelated to our business.See more

  • email team@thepaymentpartners.com
  • language https://thepaymentpartners.com

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