Review Time
Initially, the service seemed very promising. The staff were polite and professional, and the offer was significantly higher than others. However, the sales process dragged on much longer than expected, and I didn’t receive regular updates, causing anxiety. After seven weeks, they unexpectedly withdrew from the sale due to issues that could have been clarified early on. This experience was emotionally taxing, and I felt quite low afterward. I recommend more careful consideration with offers and better communication to avoid misleading clients. Although I appreciated a £300 voucher for the inconvenience, I would have preferred to avoid the entire situation.
The representatives were excellent. They consistently updated me on the progress with the buyers. It took longer than anticipated, likely due to the buyer's funding issues. Although the price decreased, it eventually sold. Thank you all!
Working with the representative was always a delight. She is such a cheerful and positive person, and I felt uplifted after our conversations. She worked diligently for us and truly deserves recognition. Although we never met in person, it was an honor to speak with her. Wishing her all the best!
I had a great experience selling my house in just six weeks, and it completed today. There was a minor issue with the survey, but it was quickly resolved, and communication was strong throughout. This is the second house I’ve sold through this service. Special thanks to the team for their support.
They initially made me an offer, but when it was time to proceed, they reduced it by £100k. I was shocked, as they seemed to think I was desperate to sell. Thankfully, I found a more serious buyer, but to my dismay, the property buying service placed a charge on my property, preventing me from selling to anyone else. I'm still waiting for the charge to be lifted. Please be cautious with this company.
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