Review Time
DO NOT GET STATE FARM!!! I was at a drive thru and got hit from someone with State Farm insurance, very minor accident, was only 247 dollars to replace a cover. It has now been 3 weeks of them wanting me to do a 100 things to get paid, even suggested me going thru my insurance. If they won't pay me 247, imagine if you had them and got into an accident. Claim # 52-96K1-45X
I live in Atlanta, Georgia and there’s a BLACK OWNED State Farm insurance agency in my neighborhood so I tried to patronize my own nationality for business…. Moving forward, car insurance in the Atlanta area is extremely high anyway, but my mindset check around I checked with a local progressive insurance and my full coverage on 1 of my vehicles was $130 cheaper with the exact same coverage !!! I DROPPED STATE FARM LIKE A HOT POTATO THAT VERY SECOND on all policies on everything I owned
Worst insurance ever! They jerk their insured around. They don't have your back whatsoever when it comes to claims. It took them three months and then they lowballed me. I have gone through heck. The collision place is also treating me poorly and taking forever to put the vehicle back together with substandard parts. Then they collect premiums while the vehicle is sitting there and ask for mileage. I'm more than tired of the situation. I reached out to the party that was at fault, and they don't want to take additional responsibility. Do your research before selecting an insurance company.
I am reporting a serious lack of integrity and transparency at the Dave Shivers Agency. After a $200+ premium hike, I discovered blatant contradictions in my records.
The Facts:
Data Inconsistency: The office claimed they used "third-party" data for my mileage, yet they didn't have my 2024 smog certificate info—which is public record.
Conflicting Stories: Business Manager Alyssa Shivers claimed in a voicemail she HAD my 2025 reading, then sent an email stating, "We do not have that number."
Unprofessionalism: When I tried to address the $200 error, Alyssa refused to provide corporate contact paths. Another staff member, Jordan, refused to let me speak with anyone else, trying to force me back to the manager I was complaining about.
I have filed formal reports with the CA Department of Insurance and State Farm Corporate. Consumers deserve honesty and transparency, neither of which I found here
We were told by our power company we have a gas leak.
So our gas was turned off.
We file a claim. They denied it yes a gas leak in our home. Denied because it wasn't a broken line. Just a leak.
Clearly not our fault. But denied. How ridiculous. F U
Philip Reil State Farm agency is amazing! Every time you call them it’s a familiar voice on the other end of the phone! All of the agents are very eager to go above and beyond to help you! Very quick to submit paperwork to clients! Always the best prices available! Micheal at the California Maryland location is committed to his customers needs, always a pleasure working with him!
Do NOT get STATE FARM, I am warning you! I have been a customer of theirs for over 30 years, but when I got into an accident with my mother's car, they took well over 1 month to decide liability, made me speak to the other car's insurance agent who placed me in a trap, and then declined liability. They also told me NOT to repair my car damages when I was without a car. I paid over $7K in car repairs on my own and then I was thrown a whopping bill from the other car's agency for $10K!!! I am extremely disappointed in how my case was handled and I will be switching car insurnace carriers for sure.
I've left State Farm after 44 years! They were great up until I moved to Oregon. I'm being ripped off these days. Agent commissions I think. I'm 70 and drive the car once a week. The older I get and the less I drive the higher my payments become. That is being ripped off!
I was satisfied with my current insurance provider until I was unexpectedly contacted by another company after an accident. The agent called me without warning, and under duress, I ended up purchasing a policy from them for $539, thinking they were affiliated with my existing provider. After realizing I was now paying for two policies, I sought advice from a family member who suggested I contact my original provider. They clarified that the other company should not have been pushing their services. I then spent an hour on the phone with the new company trying to cancel the policy, but they refused to let me speak to a supervisor. Eventually, they canceled the policy and promised a refund, but no one followed up as promised. My attempts to get in touch with a supervisor were a complete waste of time. To make matters worse, despite having the agent's first name who contacted me, they had no record of who it was. This experience was frustrating and their rates are significantly higher than my current provider. I've had no issues with my original insurance for years, while this new company left me feeling scammed and without any accountability for their agent.
I've insured my cars with them for years, but their website is a hassle for bill payments. After paying my car insurance, I have to log out and log back in for credit card payments. Recently, I've encountered issues logging in after making a payment. They really need to reconsider their website setup.
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