theproteinworks.com

4.6
4.6 Based on 41 reviews

Protein Works is a multi-award-winning direct-to-consumer functional food brand based in Cheshire employing 170 people across its food manufacturing, logistics and head office teams. From our humble beginnings in 2012 to now, we have sold more than 300 ...

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Average Rating

4.6

/
5

41 Reviews

5 Star
76%
4 Star
18%
3 Star
0%
2 Star
2%
1 Star
4%

All Reviews

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Andrei Munteanu
I initially bought 80 servings of their PLATINUM range Whey (4 flavours) for £70. Just a few hours a

I initially bought 80 servings of their PLATINUM range Whey (4 flavours) for £70. Just a few hours after however I saw an Instagram ad offering guess what - 80 servings 4 flavours of their BLACK range for £29.99, less than half the price. Why isn't this offer available on the website? Luckily I was able to cancel in time but if I had seen it a week later I would have been very annoyed. To make matters worse, I asked their customer support if their bueno flavour would be back in stock soon for the 29.99 offer as that is one of the flavours I had initially chosen,to which they told me soon. Again to my disappointment, after waiting for a few days, not only was the bueno NO LONGER A PART OF THE OFFER but also one of the other flavors I had wanted that was available initially was now out of stock. Very frustrating and disappointing experience so far. Once I receive the whey I may update this review.

2
Date of experience: Feb 26, 2026
Pauline Fowler
I really like the shakes, but not the shaker! Too clunky and not nice plastic looking, and you have

I really like the shakes, but not the shaker! Too clunky and not nice plastic looking, and you have to make sure the stopper at the top is well pushed down otherwise it goes everywhere!! So I bought another shaker from somewhere else and now everything is good!

4
Date of experience: Feb 21, 2026
Chris Bateman
Fantastic customer service. Nothing is too much trouble. When I had a problem with my last order the

Fantastic customer service. Nothing is too much trouble. When I had a problem with my last order they went above and beyond to make it right for me. I can't recommend them highly enough!!

5
Date of experience: Feb 20, 2026
Kathryn Reilly
Quick deliveries . Fantastic products. Love the protein and meal replacement shakes . So creamy and

Quick deliveries . Fantastic products. Love the protein and meal replacement shakes . So creamy and filling, great made with ice cold water. Just tried pancakes , very yummy 😋

5
Date of experience: Feb 14, 2026
Carry Fisher
A delicious and convenient product, but it caused some bloating for me.

A delicious and convenient product. Unfortunately, I've been experiencing some bloating and gas, which I think might be due to the sweeteners, as I'm not accustomed to them in my diet. However, my husband seems to be fine and hasn't had any issues.

4
Date of experience: Jan 15, 2026
Chad Patterson
Three Years of Satisfied Use

I have been using this protein for over three years now. It’s a fantastic product, certainly one of the best I’ve tried, which is why I keep returning to it. Recently, I started ordering the gummies to help manage my sugar levels, and I’ve noticed an increase in my energy. I’m not sure if it’s the apple cider vinegar gummies or the hunger killa, but I do feel more energetic. We purchase Monohydrate, diet replacements, meal 360, and the AI green. My energy has significantly improved, my diet is better, and my overall health has greatly benefited, especially as a diabetic. I highly recommend giving them a try if you’re looking for something effective. I've tried various options on the market, and I feel much better with these than with others.

5
Date of experience: Jan 13, 2026
Adrien Smith
Outstanding service with efficient delivery.

This company is fantastic. They provide great information, and the orders arrive promptly. I have no complaints. The available flavors are delightful and taste amazing! One suggestion I have is to include two spoons in the powder package; having a larger one alongside a smaller one would be perfect and help reduce mess.

5
Date of experience: Jan 08, 2026
Douglas Reed
Loving the vanilla meal replacement shake for months now!

I've been enjoying the vanilla meal replacement shake for several months. It keeps me satisfied and tastes fantastic. I blend in coffee for my breakfast shake and add fruit or flavored powder to my lunch shake to enjoy different flavors, since I only purchase vanilla.

5
Date of experience: Jan 08, 2026
Vivian
Issue with order delivery quickly resolved

The delivery service misplaced my order, but after reaching out to the support team via online chat, the situation was addressed immediately, and a new order was dispatched using express delivery. Their response was swift and courteous.

5
Date of experience: Dec 24, 2025
Liam Baker
Came across these on social media, but faced some issues.

I found these on social media, but when I tried to make a purchase, I couldn't access the comments. They advertised a 12% discount for signing up and gave a code that ended up being invalid. I also didn't receive any of the promised emails. Overall, it seems they collected my information without cause. This feels suspicious. Additionally, please avoid claiming you want to help—real support would involve honoring your offers and ensuring comment visibility.

5
Date of experience: Dec 23, 2025

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Business Details

  • Protein Works is a multi-award-winning direct-to-consumer functional food brand based in Cheshire employing 170 people across its food manufacturing, logistics and head office teams.

    From our humble beginnings in 2012 to now, we have sold more than 300 million shakes in more than 100 countries and transformed countless people's lives around the globe.

    Thanks to our in-house state-of-the art production facilities and our experienced team of nutritionists & food scientists, we create products that offer consumers extreme value for money; products of premium quality that are nutrition-packed and never compromise on taste. Our range includes protein shakes, meal shakes, health & wellness supplements, high-protein snacks, functional foods, and more.

    As one of the UK's fastest-growing food and beverage brands, with an expanding business in the EU, we are committed to excellence and innovation, and to supporting our customers worldwide on their journey towards better health.
    See more

  • email If you're looking for help with an order, have a question, or need priority service, please email us at helpdesk@proteinworks.com. We're a team of real human beings (not robots!) and would love to hear from you.
  • call +441928571677
  • language https://www.theproteinworks.com

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