Review Time
I have purchased many Thermal Grizzly products and their quality has always been excellent. It’s a company that truly cares not only about its products but also about its customers. If you ever face an issue, their support team will listen to you, take the time to understand the problem, and do their best to resolve it so that you are fully satisfied. Personally, Thermal Grizzly has earned my trust and a loyal customer. I highly recommend them, as one of the company’s biggest strengths is that it stays close to its community and is always there to help whenever needed.
I had an issue with the thermal paste I bought, and I've got to say TG really listened. They asked me for some details and within a few hours a replacement was Fed Exed to me from Germany, express.If only all Customer Support was like that! Thank you - my PC gets built on time.
I’ve had a really unlucky streak with AIO coolers lately, and because of that I ended up going through several Kryosheets. Out of the first three I bought, I only managed to install one properly.That one worked extremely well, hitting around 76°C under full load on my AMD 9950X3D at 200 watts.Then the AIO pump died the same day, and everything started falling apart from there.Between defective coolers, awkward pump designs, pads shifting out of place and a lot of trial and error, I accidentally damaged a few sheets. None of this was the product’s fault at all. I explained the whole story to the company, mainly hoping they would understand why I had gone through so many, hoping to get a discount.They went far beyond what I expected.They offered to send me two new pads for free, even though every problem I had came from faulty AIO units and not their product.Support like that is extremely rare today. They didn’t have to help me at all, but they chose to, honestly made my week.When you install Kryosheets correctly, the performance is fantastic. After using them, I honestly don’t want to go back to thermal paste again.This kind of customer service builds real trust.Great product, from great people!
TG is hands down one of the best in the business, they have awesome products… I’ve used Kryonaut, and Duronaut and they perform better than anything else.. I also want to t try kryosheet, as well as conductonaut. Every time you have a question and talk to their customer service they are extremely thorough and detailed and friendly. Can’t recommend them enough when it comes to thermal solutions for PCs.
I had some issues with the direct die block on first install. TG was very quick to respond do my questions and provided great customer support throughout. They even sent me some LM for my trouble! 100% would recommend these guys, they really care and are true enthusiasts in this space.
So I purchased a WireView Pro that did not match my case/gpu. I failed to do sufficient research and thought that the WireView Pro had the features of the upcoming WireView Pro II. Thermal Grizzly, rather than letting me pay for my mistake, ate the cost of the sale and gave me a full refund and specified I could keep the unit. Honestly I feel guilty about how great their customer service has been but it also shows that they genuinely care about their customers.
Thermal Grizzly products are already Marvel of engineering.Top quality Thermal solutions also what can i say, their customer service is top notch too. Recently had a problem with my order the customer service went out of their way to help also their communication is very efficient and in timely manner. I am very happy customer and surprised too. Thanks Thermal Grizzly.
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Thermal Grizzly is a leading company in the development and manufacturing of high-quality cooling solutions for electronics, particularly in the field of computer hardware. With a strong focus on research and innovation, Thermal Grizzly offers a wide range of products designed to enhance the thermal performance and efficiency of computers and industrial applications.See more
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